Guest Experience Pro — Flexible Schedule & Fast-Paced Fun

Level99; Providence (RI); On-site; USD 19,286 - 24,796; Full time

Job summary

Level99 in Providence, RI is seeking a Guest Experience Associate to deliver exceptional guest service, guide guests through the Level99 experience, and maintain a clean and safe venue.

The role emphasizes enthusiastic interactions, fast-paced teamwork, and a passion for the Level99 brand. Prior guest-facing experience is helpful; strong communication is essential for success in this on-site position.

Qualifications

• Excellent communication skills, both verbal and written.
• Public speaking or performance experience beneficial.
• Experience working with guests or customers is preferred.

Responsibilities

• Prioritize guest experience by giving tours, answering questions, ensuring safety, and providing playful interactions.
• Assist with upkeep, cleanliness, and operations of the entertainment venue.
• Engage with guests in an authentic, friendly and professional manner and uphold brand standards.
• Support with venue opening/closing tasks and daily operations.
• Follow safety guidelines and report any risks to a supervisor.

Skills

Communication skills

Public speaking

Guest service

Job description

Level99 in Providence, RI is seeking a Guest Experience Associate to deliver exceptional guest service, guide guests through the Level99 experience, and maintain a clean and safe venue.

The role emphasizes enthusiastic interactions, fast-paced teamwork, and a passion for the Level99 brand. Prior guest-facing experience is helpful; strong communication is essential for success in this on-site position.