Expeditor: Kitchen–Front Liaison & Quality Control

Torsap Thai Kitchen; Rockford (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Team-oriented environment

Growth opportunities

Job summary

Crave is seeking a highly organized Expo to coordinate orders between the front-of-house and kitchen, ensuring dishes are plated correctly and delivered promptly.

You will monitor ticket times, assist with quality control, restock the expo station, and communicate clearly with servers to resolve issues quickly. Previous restaurant experience and attention to detail are valued in a fast-paced team setting.

Qualifications

• Previous restaurant or food service experience preferred.
• Excellent communication and multitasking skills.
• Ability to work effectively under pressure in a fast-paced environment.
• Strong attention to detail and commitment to quality.
• Team player with a positive and professional attitude.
• Familiarity with kitchen operations and food safety guidelines is a plus.

Responsibilities

• Order Coordination: Manage incoming orders from the front-of-house staff, ensuring they are correctly transmitted and prioritized in the kitchen.
• Quality Control: Inspect dishes for presentation, temperature, and accuracy before they leave the kitchen. Ensure all items meet the restaurant's quality standards.
• Timing and Accuracy: Monitor ticket times and ensure that all items for a table are completed and sent out together.
• Communication: Serve as the liaison between kitchen staff and servers, addressing any issues or special requests to ensure seamless service.
• Problem-Solving: Quickly resolve any discrepancies or delays in orders to maintain guest satisfaction.
• Stock and Supplies: Monitor and restock expo station supplies, such as garnishes, plates, and utensils, to keep the workflow uninterrupted.
• Cleanliness and Organization: Maintain a clean, organized expo station to promote efficiency and uphold health and safety standards.

Skills

Communication

Multitasking

Attention to detail

Team player

Food service knowledge

Job description

Crave is seeking a highly organized Expo to coordinate orders between the front-of-house and kitchen, ensuring dishes are plated correctly and delivered promptly.

You will monitor ticket times, assist with quality control, restock the expo station, and communicate clearly with servers to resolve issues quickly. Previous restaurant experience and attention to detail are valued in a fast-paced team setting.