Expeditor & Guest Experience Lead — Fast, Fresh, On-Time

PF Changs China Bistro; Grapevine (TX); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – weProm

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

PF Changs China Bistro in Grapevine, TX is hiring an Expeditor (Expo) to ensure craveable food for guests in takeout and dine-in service. This hourly role supports fast-paced kitchen operations and guest satisfaction.

The position offers pay ranging from $17.00 to $21.00 per hour with flexible scheduling and opportunities for advancement. Training is provided and eligibility for benefits applies after hours worked.

Qualifications

• Must be at least 18 years old.
• Previous relevant restaurant experience is preferred.
• Have a current Food Handler’s Card where applicable.
• Ability to multi-task in a fast-paced teamwork environment.
• Ability to learn and conduct side work required for each shift.
• Knowledge of all chemicals used in the building.
• Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.
• Understanding of English language.
• Excellent customer service skills and etiquette.
• Flexibility to work a variety of shifts.
• Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

Responsibilities

• Manage ticket times to ensure food is being delivered fresh and within ticket time standards
• Coordinate table visits with a manager when necessary to exceed Guest expectations
• Send accurate orders to tables
• Ensure restroom checks are completed

Job description

PF Changs China Bistro in Grapevine, TX is hiring an Expeditor (Expo) to ensure craveable food for guests in takeout and dine-in service. This hourly role supports fast-paced kitchen operations and guest satisfaction.

The position offers pay ranging from $17.00 to $21.00 per hour with flexible scheduling and opportunities for advancement. Training is provided and eligibility for benefits applies after hours worked.