Expeditor

Willowbend Club, Cape Cod; Mashpee (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits package

Growth opportunities

Diversity and inclusion initiatives

Job summary

Willowbend Club, Cape Cod, is looking for a dedicated Expeditor to ensure the smooth flow of food from the kitchen to the dining area. The ideal candidate will collaborate with kitchen staff and servers to provide an exceptional dining experience for members and guests.

Key responsibilities include coordinating orders, inspecting presentation quality, and managing inventory. Strong communication skills, culinary knowledge, and the ability to perform under pressure are essential for success in this role.

Qualifications

• Previous experience in a restaurant expeditor role or a similar position is preferred.
• Strong understanding of culinary techniques, food presentation, and kitchen operations.
• Ability to remain composed under pressure and address unexpected challenges calmly.

Responsibilities

• Coordinate between the kitchen and the front‑of‑house team to ensure timely and accurate delivery.
• Inspect plates for presentation quality, accuracy, and adherence to culinary standards.
• Monitor ticket times to prevent delays in food service.

Skills

Organizational skills

Communication skills

Culinary techniques knowledge

Education

High school diploma or equivalent

Culinary education

Job description

The Company

Welcome to Southworth. We own and operate a growing portfolio of premier private communities, each offering inspired environments and locations. Our dedication to hospitality and endless activities for the entire family ensures our members experience a world at play like never before.

With a solid reputation for stability, integrity, and innovation, Southworth's clubs and communities provide exceptional locations where our members can truly live life at ease. Our dedicated team members play a crucial role in elevating the experience for our members, residents, guests, and fellow team members. We encourage all our team members to be and belong by providing a wide array of benefits, engagement programs, unique perks, discounts, and, of course, a lot of fun!

The Benefits

We are proud of our “family company” roots and understand everyone has a unique set of needs: we want to support you as best we can so you can live your best life with us. We offer a comprehensive benefits package that includes competitive options for medical, physical, and mental health and wellness, life insurance, 401k matching, paid time off, and more.

Growth Opportunities

The sky is the limit for talented, driven individuals. With our ever-expanding portfolio, we offer opportunities to learn, grow, and thrive. We look forward to growing together.

Diversity & Inclusion

At Southworth, we are working to redefine the country club. We seek talent from a diverse range of backgrounds, experiences, and cultures to ensure an innovative edge. Here, diversity is a driver of our success.

The Opportunity

As an Expeditor, you will play a crucial role in ensuring the seamless flow of food from the kitchen to the dining area. You will collaborate closely with kitchen staff, servers, and management to deliver an exceptional dining experience to our esteemed members and guests. Your attention to detail, strong communication skills, and ability to work in a fast‑paced environment will contribute to the overall success of our restaurant operations.

Duties And Functions

• Coordinate between the kitchen and the front‑of‑house team to ensure timely and accurate delivery of food orders.
• Organize and prioritize orders according to dining room table assignments.
• Inspect plates for presentation quality, accuracy, and adherence to our culinary standards.
• Verify that special requests, allergies, and dietary restrictions are accurately communicated to the kitchen.
• Monitor ticket times to prevent delays in food service and address any issues promptly.
• Collaborate with servers to manage multiple courses and ensure synchronized serving.
• Communicate effectively with both kitchen staff and servers to maintain a smooth workflow.
• Assist in garnishing and plating dishes as needed, maintaining consistency in presentation.
• Keep track of inventory for garnishes, sauces, and condiments, ensuring availability at all times.
• Support the restaurant team in upholding cleanliness and organization in the expediting area.
• Act as a point of contact for any concerns or questions from both kitchen and front‑of‑house teams.

Qualification Standards

• Previous experience in a restaurant expeditor role or a similar position is preferred.
• Strong understanding of culinary techniques, food presentation, and kitchen operations.
• Exceptional organizational skills to manage multiple orders and priorities simultaneously.
• Excellent communication skills to effectively convey information between the kitchen and servers.
• Ability to remain composed under pressure and address unexpected challenges calmly.
• Detail‑oriented mindset to uphold quality and presentation standards consistently.
• Flexible schedule, including evenings, weekends, and holidays, based on business needs.
• Collaborative team player who can work harmoniously with diverse staff members.
• Knowledge of food safety and sanitation regulations is a plus.
• High school diploma or equivalent; culinary education is a bonus.

Closing Statement

Join our dynamic team and take on the pivotal role of Expeditor. By ensuring the smooth and efficient coordination between the kitchen and the dining area, you will contribute to creating memorable dining experiences for our members and guests. If you possess a passion for culinary excellence, impeccable organization, and effective communication, we invite you to be part of a thriving culinary environment where your skills will shine.

Note

This job description is intended to convey information essential to understanding the scope of this position. It is not an exhaustive list of responsibilities, and additional tasks may be assigned based on operational needs.