Expeditor

Invited Clubs; Saint Augustine (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance

401(k) retirement savings plan

Generous paid time off

Job summary

A leading hospitality company in Florida is seeking an Expeditor responsible for coordinating the flow of food from the kitchen to the dining area. The ideal candidate will ensure that dishes meet quality standards and are delivered promptly to guests, directly impacting the dining experience. Applicants should have at least 1 year of experience in a similar role and possess strong communication skills. Benefits include comprehensive medical coverage, retirement plans, and generous paid time off.

Qualifications

• Minimum of 1 year experience as an expeditor or in a similar role.
• Ability to work efficiently under pressure in a fast-paced environment.
• Effective communication skills, including talking and hearing.
• Attention to detail and commitment to high quality and presentation standards.
• Ability to multitask and work efficiently under pressure in a fast-paced environment.

Responsibilities

• Oversee the expediting process ensuring timely delivery of dishes.
• Coordinate with kitchen staff on timing and presentation of dishes.
• Ensure all dishes meet quality standards before leaving the kitchen.
• Communicate with front-of-house to ensure seamless kitchen-dining coordination.
• Monitor food quality to meet club standards for taste, appearance, temperature and portion size.
• Resolve any issues with food quality or presentation with the kitchen team.
• Ensure dishes comply with special requests or dietary restrictions.
• Maintain organized expediting area and clean work space.
• Assist with keeping kitchen and dining areas clean as needed.
• Train new staff on expediting procedures and quality standards.

Skills

Strong communication skills

Attention to detail

Ability to multitask

Following instructions

Education

High school diploma or equivalent

Tools

Kitchen knives

Food storage containers

Job description

Job Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the‑art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited.

Job Summary

As an Expeditor, you are responsible for ensuring the efficient flow of food from the kitchen to the dining area. You will be responsible for coordinating the preparation and presentation of dishes, ensuring that they meet quality standards, and delivering them promptly to guests. Your role is crucial in maintaining a smooth operation in the kitchen and delivering exceptional dining experiences.

Reporting Structure

• Reports to the Kitchen Manager, Sous Chef or Executive Chef

Day to Day

• Oversee the expediting process during meal periods, ensuring timely and accurate delivery of dishes to members and guests.
• Coordinate with kitchen staff to manage the timing and presentation of dishes according to the order tickets.
• Check each dish for quality, portioning, and presentation before it leaves the kitchen.
• Communicate effectively with the front‑of‑house team to ensure seamless coordination between the kitchen and dining areas.
• Monitor the quality of food being prepared, ensuring it meets the club’s standards for taste, appearance, temperature and portion size.
• Address and resolve any issues with food quality or presentation promptly, working with the kitchen team to make necessary adjustments.
• Ensure all dishes are prepared according to special requests or dietary restrictions as specified by members and guests.
• Keep the expediting area organized and clean, ensuring that all necessary tools and equipment are readily available.
• Assist with maintaining cleanliness in the kitchen and dining areas as needed.
• Manage the organization of order tickets and ensure they are processed efficiently.
• Maintain clear and effective communication with chefs, cooks, and servers to ensure efficient service.
• Assist in training new kitchen and service staff on expediting procedures and quality standards.
• Collaborate with the team to ensure all orders are fulfilled accurately and in a timely manner.
• Interact professionally with members and guests, accommodating changes and last‑minute requests as needed.
• Support fellow employees and contribute to a positive team environment. Be proactive in assisting members and guests ensuring delivery of the 3‑steps of service.
• Address and resolve member and guest complaints professionally, notifying management of issues and practicing effective service recovery.
• Complete additional duties as assigned by management.

Additional Duties

• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.
• Wear a clean, neat uniform that meets club standards.

Preferred Qualifications

• High school diploma or equivalent.
• A minimum of 1 year of experience as an expeditor or in a similar role.
• Strong communication skills with the ability to follow instructions accurately.
• Attention to detail and commitment to maintaining high quality and presentation standards.
• Ability to multitask and work efficiently under pressure in a fast‑paced environment.

Physical Requirements

• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 100 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.

Primary Tools/Equipment

• Kitchen knives (1-5 lbs.)
• Pots, pans, and other food storage containers (5 - 50 lbs.)

Work Schedule

• Attendance requirements for this position as outlined on the weekly schedule.
• Additional hours are required to meet deadlines of the position, including weekends and/or holidays.

What We Offer

We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non‑exempt role—hours worked. While not all roles at Invited are full‑time, those full‑time team members have access to a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Life insurance
• Short‑term and long‑term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

Want to learn more? Visit www.invitedbenefits.com for full details.

Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture.

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.