Expeditor

P.F. Chang's China Bistro, Inc.; Harmonville (PA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Advancement opportunities

Discounted meals

Employee referral program

Exclusive team discounts

Holiday closures

Job summary

P.F. Chang's China Bistro, Inc. is seeking an Expeditor to ensure craveable food for every guest, supporting both takeout and dine-in operations. The role centers on timely food delivery and coordination with kitchen and dining staff.

Ideal candidates bring restaurant exposure, strong multitasking abilities, and a customer-service mindset, with opportunities for growth within our Pan-Asian brand.

Qualifications

• Experience in a fast-paced restaurant environment preferred.
• Ability to multi-task and learn side work per shift.
• Must be at least 18 years old and have Food Handler's Card where applicable.

Responsibilities

• Manage ticket times to ensure food is delivered fresh and on time.
• Coordinate table visits with a manager when needed to exceed guest expectations.
• Send accurate orders to tables.
• Ensure restroom checks are completed.

Skills

Ticket time management

Team coordination

Clear communication

Tools

POS system

Job description

P.F. Chang's Pay Range (based on experience): $16.50 - $20.50 / hour

Benefits we offer for this position:

• All team members: Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement - we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations
• For qualifying team members: 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)
• Hiring immediately for full-time and part-time hourly

Job Summary:

An Expeditor or Expo ensures craveable food for every Guest supporting the takeout and dine in business.

Job Responsibilities:

• Manage ticket times to ensure food is being delivered fresh and within ticket time standards
• Coordinate table visits with a manager when necessary to exceed Guest expectations
• Send accurate orders to tables
• Ensure restroom checks are completed

Job Requirements:

• Must be at least 18 years old.
• Previous relevant restaurant experience is preferred.
• Have a current Food Handler's Card where applicable.
• Ability to multi-task in a fast-paced teamwork environment.
• Ability to learn and conduct side work required for each shift.
• Knowledge of all chemicals used in the building.
• Must be able to speak clearly and listen attentively to Employees, dining room staff, Management and Guests.
• Understanding of English language.
• Excellent customer service skills and etiquette.
• Flexibility to work a variety of shifts.
• Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.

Why work for us?

Because it's more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.

Our Heritage

Whether it's an Asian design, a new twist on a classic dish, or a pair of chopsticks, we embrace our Asian heritage whenever and wherever we can. The fresh ingredients and pure cooking methods that we use every day in our kitchens have been the same since our inception in 1993. Today, we have 210+ U.S. restaurants, including airport locations, as well as 100+ international locations in more than 22 countries across the globe.

Our Purpose

Our purpose is to Celebrate Life. Family. Food. We treat our team members like family, and bring our authentic selves to work every day. We love to learn and grow, to challenge and be challenged, and our ultimate goal is to do our best, no matter what we are doing. We live to serve others and strive to make our guests' lives better through joyful hospitality!