Expeditor

Miskiri Hospitality Group; Baltimore (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Miskiri Hospitality Group in Baltimore is seeking an Expeditor to bridge kitchen and dining room, reading orders, calling the line, and ensuring every plate leaves hot and correct. You read the board, manage timing, and keep guests satisfied as service flows.

The ideal candidate has 1–2+ years on a professional line or expo in a high-volume setting, strong menu knowledge, and excellent communication. POS/KDS familiarity is a plus.

Qualifications

• 1–2+ years on a professional line or expo experience in a high-volume room.
• Knows the menu cold, including every dish, modification, and allergen.
• Tracks many moving pieces at once and keeps the sequence straight under pressure.
• Clear, direct voice on the line; comfortable pushing cooks and servers without turning it personal.
• Calm during a rush and consistent from the first ticket to the last.
• Familiar with POS/KDS system a plus.

Responsibilities

• Run the pass: read tickets, sequence courses, and fire times so tables are served together.
• Quality control: inspect every plate for accuracy, temperature, portion, and presentation before it leaves the pass.
• Coordination: work with FOH management on seating flow, reservations, and pacing; communicate with servers and kitchen.
• Standards and cleanliness: keep the pass clean and sanitary; log temps and follow all food safety protocols.

Skills

Line experience

Menu knowledge

Multi-tasking

Clear communication

Stays calm under pressure

Education

Food handler's card

Tools

POS/KDS system

Job description

The role

The Expeditor is the connection between the kitchen and the dining room. You read the board, call the line, check every plate before it leaves, and make sure tables eat together, hot, and correct. When service is buried, you’re the one holding the timing together. This role suits someone with line experience who thinks fast, tracks a lot at once, and doesn’t rattle.

What you’ll do

Running the pass

• Read and manage incoming tickets; sequence and fire courses so tables are served together
• Call the line — announce orders, fire times, and modifications clearly and early enough to act on
• Track ticket times and push the line when the board builds; flag when times slip
• Prioritize large parties, allergies, VIPs, and rush orders without dropping the rest of the board
• Communicate delays and 86s to management and FOH before guests are affected

Quality control

• Inspect every plate for accuracy, temperature, portion, and presentation before it leaves the pass
• Send back anything that doesn’t meet spec — you’re the last check
• Verify allergy and dietary modifications against the ticket and confirm handling with the cook who made it
• Add final garnishes, sauces, and plate wipes at the pass
• Match runners to correct tables and seat positions

Coordination

• Work with FOH management on seating flow, reservations, and pacing
• Communicate with servers on modifications, timing questions, and re-fires
• Coordinate with the Kitchen Manager on 86s, prep shortfalls, and equipment issues
• Keep the pass stocked with plateware, garnishes, sauces, and supplies
• Maintain heat lamps, hot wells, and pass equipment at proper temps

Standards and cleanliness

• Keep the pass clean, organized, and sanitary throughout service
• Log temps and follow all food safety and allergen protocols
• Complete opening, closing, and side-work checklists
• Jump onto a station when the line needs a hand

What we’re looking for

• [1–2]+ years on a professional line, or prior expo experience in a high-volume room
• Knows the menu cold, or can learn it fast — every dish, every modification, every allergen
• Tracks many moving pieces at once and keeps the sequence straight under pressure
• Clear, direct voice on the line; comfortable pushing cooks and servers without turning it personal
• Calm during a rush and consistent from the first ticket to the last
• Food handler’s card [required / or obtainable within 30 days]
• Familiar with [POS/KDS system] a plus
• [Conversational Spanish a plus]