Expansion Sales Ops Lead, AI-Driven Strategy

Brightwheel; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

Brightwheel is seeking an AI-native operator and people leader to run the Expansion Sales Operations. You will build strategy across multiple product lines and partner with Sales, PDE, and Finance to translate analytics into actionable decisions.

You’ll design scalable processes, lead with recommendations, and develop the team to operate without you, including at least 2 direct reports, with a focus on data-driven, repeatable workflows.

Qualifications

• 5–7 years of SaaS Ops, RevOps, GTM Ops, or equivalent.
• At least 2 years directly managing 2+ people.
• Strong analytical fluency with data warehouses and BI tools.
• Demonstrated ability to develop strong individual contributors and coach for independence.
• Program management experience owning multi-stakeholder projects end-to-end.

Responsibilities

• Lead the Sales Operations function for Brightwheel’s Expansion business, managing a team of 2 to start.
• Partner cross‑functionally with Expansion business owners, Sales leadership, PDE, and Finance to translate analytics into operational decisions.
• Contribute to strategy for GTM expansion: what to build, in what sequence, and resource needs.
• Design and implement scalable processes and playbooks supporting the full Expansion sales motion.
• Design and ship lead scoring models and routing frameworks using product signals and firmographic data.
• Build AI-driven analytical workflows that run without manual intervention.
• Run the Expansion funnel analytics cadence and present findings in leadership forums.

Skills

Sales Ops

RevOps

GTM Ops

Data analysis

Executive communication

Leadership

Tools

Redshift

Snowflake

Sigma

Salesforce

Job description

Brightwheel is seeking an AI-native operator and people leader to run the Expansion Sales Operations. You will build strategy across multiple product lines and partner with Sales, PDE, and Finance to translate analytics into actionable decisions.

You’ll design scalable processes, lead with recommendations, and develop the team to operate without you, including at least 2 direct reports, with a focus on data-driven, repeatable workflows.