Exit Booth Agent - PVD Airport

National Car Rental; Warwick (RI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Generous paid time off

Paid holidays

Employee rental discounts

401k with matching profit sharing

Training and development

Education assistance

Medical coverage

Dental coverage

Vision coverage

Flexible Spending Accounts

Health Savings Accounts

Life Insurance

Long Term Disability

Employee Assistance Programs

PerkSpot discounts

Travel assistance

Job summary

National Car Rental is hiring an Exit Booth Agent at TF Green Airport in Warwick, RI. The role provides friendly, efficient service throughout the rental process with a base pay of $19.00/hour plus $1.00/hour shift differential for hours 8:00pm–3:00am.

Full-time position with Sunday-Thursday 4:00pm–CLOSE shifts. Benefits include generous PTO, holidays, retirement plan with matching, training, education assistance, and healthcare coverage.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• Minimum 1 year prior customer service, retail, or administrative support experience.
• Must have a valid US driver's license.
• No more than 2 moving violations and/or at-fault accidents in the past 3 years.
• No drug or alcohol related incidents on driving record in the past 5 years.
• Must be authorized to work in the United States and not require sponsorship.
• Able to work up to 40 hours per week, including Sunday-Thursday 4:00pm-CLOSE.

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN for security and control.
• Offer refueling option to Emerald Aisle members.
• Maintain Exit Booth appearance and supplies.
• Provide customers with undivided attention and greet/thank customers.
• Assist customers with directions and local information; resolve issues as needed.
• Perform other service-related duties to meet customer needs.

Skills

Customer service

Retail experience

Administrative support

Education

High School Diploma or GED

Job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

This role is for an Exit Booth Agent, who will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This pay for this position starts at $19.00 / hour, with all hours worked between 8:00pm - 3:00am paid at an additional $1.00/hour shift differential. This Full-Time position is located at National/Alamo servicing TF Green Airport, located at 700 Jefferson Blvd, Warwick, RI 02886.

Fantastic Benefits & Perks, Which Include

• Generous Paid Time Off
• Paid Holidays
• Paid Volunteer Day
• Employee Rental discounts & vehicle purchase discounts which extend to Friends & Family
• Retirement savings plan including 401k with matching profit sharing
• Training and development
• Education assistance
• Medical & Prescription Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Accounts
• Health Savings Accounts
• Life Insurance
• Long Term Disability
• Employee Assistance Programs
• PerkSpot Discounts
• Travel Assistance

Schedule

• Sunday - Thursday: 4:00pm - CLOSE
• Friday/Saturday: OFF

Responsibilities

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year prior customer service, retail, or administrative support experience
• Must have a valid US driver's license
• Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related incidents on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must be able to work up to 40 hours a week and work the following shift/schedules:
• Sunday-Thursday 4:00pm-CLOSE