Exit Booth Agent - PVD Airport

Enterprise Holdings; Warwick (RI); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Generous Paid Time Off

Paid Holidays

Education assistance

Medical & Prescription Coverage

Flexible Spending Accounts

Life Insurance

Job summary

Enterprise Holdings is looking for a full-time Exit Booth Agent at TF Green Airport in Warwick, RI. In this role, you will provide top-notch customer service during the rental car process, ensuring all transactions are smooth and efficient.

Must be at least 18 years old with a high school diploma and 1 year of customer service experience. The position offers competitive pay starting at $19.00/hour and a variety of fantastic benefits including paid time off, medical coverage, and employee discounts.

Qualifications

• Must be at least 18 years old.
• Must have minimum 1 year prior customer service experience.
• Must have a valid US driver's license.

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and maintain Exit Booth appearance.
• Assist customers with directions and resolve service issues.

Skills

Customer service experience

Ability to work flexible hours

Attention to detail

Education

High School Diploma or G.E.D.

Job description

Overview

Enterprise Mobility operates the Enterprise Rent‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This pay for this position starts at $19.00 / hour, with a ll hours worked between 8:00pm – 3:00am paid at an additional $1.00/hour shift differential.

This Full‑Time position is located at National/Alamo servicing TF Green Airport, located at 700 Jefferson Blvd, Warwick, RI 02886.

Fantastic Benefits & Perks, which include:

• Generous Paid Time Off
• Paid Holidays
• Paid Volunteer Day
• Employee Rental discounts & vehicle purchase discounts which extend to Friends & Family
• Retirement savings plan including 401k with matching profit sharing
• Training and development
• Education assistance
• Medical & Prescription Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Accounts
• Health Savings Accounts
• Life Insurance
• Long Term Disability
• Employee Assistance Programs
• PerkSpot Discounts
• Travel Assistance

Schedule:

• Sunday- Thursday: 4:00pm - CLOSE
• Friday/Saturday: OFF

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year prior customer service, retail, or administrative support experience
• Must have a valid US driver's license
• Must have no more than 2 moving violations and/or at‑fault accidents on driving record in the past 3 years
• No drug or alcohol related incidents on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must be able to work up to 40 hours a week and work the following shift/schedules: Sunday-Thursday 4:00pm-CLOSE