Senior Executive Support Specialist

Infusive Solutions, Inc.; Miami (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

Infusive Solutions, Inc. in Miami, FL seeks a Senior Executive Support Specialist to be the main technology contact for the owner, family office staff, and related executives. The role requires discretion, polish, and strong technical skills across Windows, macOS, smartphones, AV, and collaboration tools.

You will coordinate with internal teams and vendors, manage support requests, and help improve the reliability and usability of the technology stack in a fast-growing investment environment.

Qualifications

• Experience in executive or VIP support in high-touch environments.
• Ability to coordinate with owners, family offices, and external vendors.
• Strong problem solving, follow-through, and discretion in handling sensitive information.
• Comfort with travel to locations such as New York City as needed.

Responsibilities

• Support the owner and senior leadership with technology and office needs.
• Act as main technology point of contact in a high-touch environment.
• Coordinate with corporate technology teams and outside vendors; track requests and projects.
• Proactively improve reliability and usability of the tech environment.

Skills

Discretion

Communication

Organization

Independent work

Tools

Crestron

Lutron

Home automation

AV systems

Microsoft 365

Windows

macOS

iOS

Android

Video conferencing

Job description

There is an opportunity in Miami with a fast-growing investment firm for a Senior Executive Support Specialist.

This is a highly visible, hands-on role supporting the owner of the firm, family office employees, and related executive technology needs. The firm manages over $30 billion in assets and continues to expand, so this is a strong opportunity for someone who wants to be in a trusted seat with room to advance.

This is not a traditional help desk role. The person in this seat will be the main technology point of contact in a high-touch environment where responsiveness, discretion, polish, and follow-through matter just as much as technical skills.

The role will include support for Windows, macOS, Microsoft 365, iPhones, iPads, Android devices, Wi-Fi, printing, scanning, AV / video conferencing, streaming platforms, smart TVs, and related technology. Experience with Crestron, Lutron, home automation, AV vendors, lighting vendors, network vendors, or security vendors would be helpful.

The right person should be comfortable supporting senior-level users, working independently, coordinating with corporate technology teams and outside vendors, keeping track of support requests and projects, and proactively improving the reliability and ease of use of the technology environment.

This is a strong opportunity for someone coming out of executive support, VIP support, white-glove support, family office support, private wealth, hedge fund, private equity, or another high-touch financial services environment.

This role is based in Miami and may involve travel to New York City and other locations as needed.

For the right person, this is a chance to support the owner of a growing investment firm in a very visible role, while also becoming a trusted technology resource across the family office environment. The firm offers excellent benefits and an extremely competitive overall compensation package.