EXECUTIVE SUPPORT ADMINISTRATOR

City of New York; Lincoln (NE); On-site; USD 60,000 - 75,000; Full time

Job summary

The City of New York seeks an Executive Support Administrator to oversee critical agency functions, including project coordination and data analysis. The role requires strong analytical skills and effective communication to support strategic initiatives and interagency coordination.

Qualifications

• Minimum qualifications include a master's degree with 1 year of experience or a bachelor's degree with 3 years.

Responsibilities

• Assist in executing and monitoring strategic initiatives.
• Collect, validate, and analyze data for performance metrics.
• Draft reports and presentations for decision-making.

Skills

Communication

Analytical Skills

Problem-Solving

Strategic Thinking

Education

Master's Degree

Bachelor's Degree

Job description

APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE.

Department Overview

The Department of Social Services (DSS) comprises the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA aims to combat poverty and income inequality by providing essential benefits such as Food Assistance and Emergency Rental Assistance. DHS focuses on preventing and addressing homelessness in New York City through innovative strategies to help families and individuals exit shelters and regain self-sufficiency.

Position Summary

Under the general supervision of the Senior Advisor to the COO, the Executive Support Administrator performs high-level analytical, administrative, and operational tasks to oversee critical agency functions, including General Support Services, Office of Police Operations, DSS Emergency Management, and the Emergency Food and Nutrition Assistance Program. The role involves project coordination, data analysis, internal reporting, and performance monitoring to ensure effective implementation of agency initiatives.

Responsibilities

1. Assist in executing and monitoring strategic initiatives by developing tracking tools, dashboards, and timelines; follow up to ensure deliverables are met.
2. Collect, validate, and analyze data to support performance metrics, compliance reports, and executive summaries.
3. Draft reports, memos, talking points, and presentations to aid decision-making and interagency coordination.
4. Maintain work plans and procedural documents to promote transparency and efficiency; assist in designing systems and templates.
5. Review policies, workflows, and staffing models to identify improvements and resource optimization.
6. Coordinate information flow between the COO’s office and program leads, ensuring timely responses to initiatives and inquiries.

Qualifications

Minimum qualifications include a master's degree in relevant fields with at least one year of professional experience, a bachelor's degree with three years of experience, or equivalent combinations of education and experience. Specific fields include economics, finance, public administration, law, and related areas.

Preferred Skills

• Excellent written and oral communication skills
• Ability to manage multiple priorities
• Strong analytical and problem-solving skills
• Ability to develop relationships with stakeholders
• Strategic thinking and planning skills

Additional Information

This position is open to qualified individuals through the 55-a Program and may qualify for federal and state loan forgiveness programs. Residency in New York City is generally required within 90 days of appointment, with options for certain employees to reside in nearby counties. The City of New York is an equal opportunity employer committed to diversity and inclusion.