Executive & Administrative Support Specialist

UGI; Denver (Lancaster County); Hybrid; USD 50,000 - 65,000; Full time

Job summary

UGI Utilities, Inc. is seeking an Administrative Assistant to provide high-level support to the Customer Relations team. The role includes processing invoices, managing schedules, and addressing customer complaints, all while ensuring excellent communication within diverse teams. This position offers opportunities for professional growth in a hybrid work environment.

Qualifications

• Excellent organization and time-management skills.
• Sound judgment and decision-making capabilities.
• 5+ years Administrative Assistance experience preferred.

Responsibilities

• Process Customer Relations Purchase Requisitions and invoices accurately.
• Liaison for customer complaints escalating to Executive Leadership.
• Coordinate meetings for the Vice President & Customer Relations team.

Skills

Organization

Time-management

Judgment

Communication (oral and written)

Interpersonal Skills

Education

Bachelor's in Business Administration or Communications

Tools

Microsoft Office Suite

SAP

Job description

Requisition Number:25868

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers, communities, and employees. To learn more about UGI's workplace culture, sustainability efforts, and commitment to diversity, equity and inclusion (DE&I), we invite you to visit our UGI Corporate sustainability page.

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!

Job Summary

Provides high level administrative support to the Vice President – Customer Relations,

Director – Customer Development, other Customer Relations departments and Business Units.

Duties and Responsibilities

• Accurately process Customer Relations Purchase Requisitions and invoices, in a timely manner. Code invoices so that costs are accounted for properly, and resolve payment issues, as needed. Aid with procurement/agreement matters, being the liaison between team and procurement. Supporting other Business Units with SAP training/questions.
• Duties include preparation of documents for DocuSign/mailing, spreadsheets, presentations, and other reports, including those of a confidential nature for the overall Customer Relations team and other Business Units.
• Liaison for customer complaints that escalate to Executive Leadership Team.
• Sort mail and handle Fed Ex packages at Denver Office.
• Provide assistance to the Vice President & Customer Relations team and other Business Units by coordinating various meetings, such as Executive Briefings and Staff Meetings. In addition to events for the Board of Directors and Executive Leadership Team
• Perform other duties as required, including backup support and assistance to company’s President and Executive Leadership Team

#LI-Hybrid

Knowledge, Skills and Abilities

• Excellent organization and time-management skills, including calendar and meeting management
• Exhibit sound judgment with the ability to prioritize and make decisions
• Comprehensive knowledge of computer applications, such as Microsoft Office Suite and SAP
• Excellent oral and written communication skills
• Ability to interact at all levels of the organization

Education and Experience

• Bachelors in business administration, communications, or other related concentration preferred
• At least 5 years Administrative Assistance experience

Career Level: B4

UGI Utilities, Inc is an Equal Opportunity. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.