Senior Strategic Accounts Director, Higher Education

Cengage Group; Minneapolis (MN); Remote; USD 77,000 - 100,000; Full time

Job summary

Cengage Group is seeking a Strategic Account Director to own institutional account strategy and revenue growth across higher education customers in North America. You will manage multi-year plans, renewals, and expansions, coordinating with sales, customer success, and operations to drive student outcomes.

The role focuses on executive-level engagements, data-driven decision making, and strategic partnerships that align with institutional budgets and Cengage business objectives.

Qualifications

• BA or BS degree required.
• 5+ years of successful experience in educational or enterprise-level sales.
• Proven ability to own and complete strategic account plans with long-term revenue accountability.
• Strong background in high-level negotiations.

Responsibilities

• Lead complex contract negotiations with senior‑level academic and administrative leaders.
• Own the overall account strategy and forecast for each institution.
• Develop multi‑year growth, retention, and expansion plans.
• Spearhead new business development at executive level through outreach.

Skills

Strategic accounts

Sales experience

Negotiations

Analytical skills

Communication skills

Presentation skills

Education

BA or BS degree

Tools

Microsoft Office

Salesforce CRM

Job description

Cengage Group is seeking a Strategic Account Director to own institutional account strategy and revenue growth across higher education customers in North America. You will manage multi-year plans, renewals, and expansions, coordinating with sales, customer success, and operations to drive student outcomes.

The role focuses on executive-level engagements, data-driven decision making, and strategic partnerships that align with institutional budgets and Cengage business objectives.