Executive Strategic Accounts Director – Higher Education

Cengage Group; Denver (CO); On-site; USD 77,000 - 100,000; Full time

Job summary

Cengage Group is seeking a Strategic Account Director for our North America Higher Education Sales group. You will own account strategy, lead negotiations with senior campus leaders, and drive multi-year growth and renewals across CU, EA, and IA models.

You will collaborate with cross-functional teams to align institutional goals with Cengage offerings and outcomes, while managing data-driven strategies to optimize student success and access.

Qualifications

• BA or BS degree.
• 5+ years of successful experience in educational or enterprise-level sales.
• Proven ability to own and complete strategic account plans with long-term revenue accountability.
• Strong background in high-level negotiations.

Responsibilities

• Lead complex contract negotiations with senior-level academic and administrative leaders.
• Own the overall account strategy and forecast for each institution within the assigned territory.
• Develop multi-year growth, retention, and expansion plans.
• Strategically identify high-impact opportunities and align with customer objectives.
• Develops financial models aligning Cengage Unlimited benefits with budget/retention goals.
• Drive renewal timelines and upsell/expansion opportunities in partnership with Solutions Specialists.
• Articulate the value proposition to support affordability, equity of access, and student success.

Skills

Strategic account management

Sales negotiations

Forecasting & planning

Executive communication

CRM experience

Education

BA or BS degree

Tools

Salesforce

Microsoft Office

Job description

Cengage Group is seeking a Strategic Account Director for our North America Higher Education Sales group. You will own account strategy, lead negotiations with senior campus leaders, and drive multi-year growth and renewals across CU, EA, and IA models.

You will collaborate with cross-functional teams to align institutional goals with Cengage offerings and outcomes, while managing data-driven strategies to optimize student success and access.