Executive Stock Plan Services Specialist

Morgan Stanley; Alpharetta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Morgan Stanley’s Shareworks by Morgan Stanley is seeking an Executive Services Specialist in Alpharetta, GA to serve executive and C‑Suite participants. You will handle stock option and share purchase inquiries, collaborate on 10b5‑1 plans and 144 filings, and ensure privacy and compliance.

The role requires a bachelor’s degree and current SIE, Series 7 & 63 licenses, plus strong communication and analytical skills for a fast-paced environment.

Qualifications

• Bachelor’s degree required.
• Current SIE, Series 7 & 63 licenses required.
• Demonstrated success in providing exceptional customer service by phone and email.
• Understanding equity markets and trading is an asset but not required.
• Flexibility to support varying shift times Monday–Friday.
• Proficiency with Microsoft Office Suite.
• Strong analytical, attention to detail and problem-solving skills.
• Comfortable in a fast-paced, evolving environment.
• Ability to triage and prioritize multiple tasks.

Responsibilities

• Inbound and outbound calls to stock option and share purchase plan executives.
• Collaborate with issuer executive teams on 10b5-1 plans and 144 filings.
• Address client needs and challenges in a timely, professional manner.
• Respond to inquiries using Shareworks and other online tools.
• Resolve or escalate complaints from participants as needed.
• Meet daily call-volume and response-accuracy benchmarks.
• Follow privacy, compliance, and audit processes.
• Work closely with team members to share information appropriately.

Skills

SIE license

Series 7 license

Series 63 license

Customer service (phone & email)

Microsoft Office

Analytical thinking

Attention to detail

Problem solving

Adaptability to fast-paced environment

Multi-tasking

Education

Bachelor's degree

Job description

Morgan Stanley’s Shareworks by Morgan Stanley is seeking an Executive Services Specialist in Alpharetta, GA to serve executive and C‑Suite participants. You will handle stock option and share purchase inquiries, collaborate on 10b5‑1 plans and 144 filings, and ensure privacy and compliance.

The role requires a bachelor’s degree and current SIE, Series 7 & 63 licenses, plus strong communication and analytical skills for a fast-paced environment.