Executive Programs Lead — Onsite & Global Delivery

Executive Development at UNC Kenan-Flagler Business School; Raleigh (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Group health, dental and vision plans

401(k) retirement plan with employer m

Life & disability insurance provided

Flexible spending account options

Paid holidays and time-off

Paid parental leave and other leave

Job summary

UNC Kenan-Flagler Business School Executive Education, LLC seeks a Program Manager to oversee on-site, virtual, and hybrid program delivery in Chapel Hill and global locations. You will manage multiple programs, coordinate with faculty and clients, and ensure timely, high-quality execution.

This role emphasizes client service, project coordination, budgeting, materials preparation, and process improvement, with occasional travel up to 25% and participation in an incentive compensation plan.

Qualifications

• Undergraduate degree and three years of administrative experience or equivalent.
• Experience with global clients and managing direct reports is a plus.
• Strong customer service orientation and attention to detail.
• Experience with virtual learning platforms and training and development preferred.

Responsibilities

• Perform on-site, virtual, and/or hybrid program delivery management for Executive Development clients and participants.
• Manage multiple programs being delivered consecutively using strong project management skills.
• Collaborate with the internal program and operations team to meet deadlines and deliver high-quality programming.
• Establish professional client relationships with a service-first mindset that we call the Carolina Experience.
• Coordinate with program faculty and Portfolio Directors to drive planning before, during, and after deliveries.
• Set timelines for faculty and keep them informed about important client details.
• Work with service providers to ensure operations run smoothly; negotiate with suppliers for space, lodging, meals, and materials.
• Manage accounts payable/receivable and track program expenses within budget.
• Prepare and provide participants with high-quality program materials and develop program websites for information distribution.

Skills

Customer service

Attention to detail

Project management

Communication

Organizational skills

Microsoft Word

Excel

PowerPoint

Event management

Education

Bachelor's degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

UNC Kenan-Flagler Business School Executive Education, LLC seeks a Program Manager to oversee on-site, virtual, and hybrid program delivery in Chapel Hill and global locations. You will manage multiple programs, coordinate with faculty and clients, and ensure timely, high-quality execution.

This role emphasizes client service, project coordination, budgeting, materials preparation, and process improvement, with occasional travel up to 25% and participation in an incentive compensation plan.