Program Manager, Leadership Development. 12 Month Contract.

Duke Corporate Education; North Carolina; On-site; USD 60,000 - 85,000; Full time

Job summary

Duke Corporate Education seeks a Program Manager to support leadership development program delivery for global clients from our Durham, NC office. This 12-month contract role emphasizes coordinating in-person and virtual sessions, materials, logistics, and client communications, ensuring high-quality execution across teams.

The role requires strong coordination, attention to detail, and the ability to work with globally distributed teams; travel to support program delivery is included.

Qualifications

• Bachelor’s degree with at least three years’ experience in a client-facing role.
• Experience supporting professional education, leadership development, or learning programs preferred.
• Exposure to learning management systems or digital learning platforms is an advantage.
• Demonstrated project or program coordination experience.
• Experience working with global or cross-functional teams.
• Strong stakeholder and communication skills.

Responsibilities

• Support end-to-end execution of leadership development programs, including plans, schedules, invoicing, contracting, and materials.
• Track delivery milestones and dependencies to ensure on-time delivery.
• Coordinate program design meetings, logistics, and client communications.
• Manage on-site logistics for in-person programs and provide day-to-day delivery support.
• Coordinate virtual program delivery logistics and attendance tracking.
• Build effective relationships with clients, faculty, and internal teams.
• Track program expenses and support billing and contract administration.
• Review feedback, prepare reports, and contribute to continuous improvement.

Skills

Coordination skills

Attention to detail

Stakeholder communication

Teamwork

Project management

Time management

Client-facing

Education

Bachelor's degree

Tools

Learning management systems

Digital learning platforms

Job description

Duke Corporate Education is seeking a Program Manager to support the delivery of leadership development programs for global clients, based in our Durham, NC office. This is a 12‑month fixed‑term contract role, created to provide additional delivery capacity in response to client demand.

The Program Manager plays a key role in coordinating and executing leadership development programs for large, multinational organizations. Working closely with clients, faculty, and internal delivery teams, the role focuses on ensuring programs are planned, managed, and delivered to a consistently high standard across both in‑person and virtual formats.

This is a hands‑on delivery role requiring strong coordination skills, attention to detail, and the ability to work effectively with globally distributed teams. The role requires full‑time, in‑office presence in Durham, NC and includes travel to support program delivery.

Key Responsibilities

Program Delivery and Coordination

• Support the end‑to‑end execution of leadership development programs, including project plans, schedules, invoicing, contracting, and materials coordination
• Track delivery milestones and dependencies to ensure programs are delivered on time and to plan
• Coordinate program design meetings, logistics, and communications with clients and internal teams

On‑Site Program Support

• Manage venue, hotel, and classroom logistics for in‑person programs
• Coordinate on‑site materials and provide day‑to‑day delivery support during live programs

Virtual Program Support

• Coordinate virtual program delivery logistics, including session setup, participant communications, and attendance tracking
• Liaise with internal teams on learning materials, graphics, and module support

Client and Stakeholder Support

• Build effective working relationships with clients, faculty, and internal stakeholders
• Develop a working understanding of client objectives and program context
• Identify delivery risks early and escalation issues appropriately to ensure smooth delivery

Budgeting and Administration

• Track program expenses and materials to support accurate cost tracking and reconciliation
• Support accurate billing, invoicing, and contract administration

Evaluation and Continuous Improvement

• Review participant feedback and evaluation data
• Prepare summary reports and contribute to internal debriefs and continuous improvement discussions

Knowledge and Process Management

• Maintain and update program delivery documentation, templates, and internal knowledge resources

Business Development Support

• Identify potential follow‑on opportunities during program delivery
• Share delivery insights and best practices with colleagues across the business

Bachelor’s degree with at least three years’ experience in a client‑facing role

• Experience supporting professional education, leadership development, or learning programs preferred
• Exposure to learning management systems or digital learning platforms is an advantage

Demonstrated project or program coordination experience

• Ability to manage timelines, schedules, dependencies, and multiple workstreams simultaneously
• Comfortable tracking expenses and delivery milestones
• Project management certification or formal training is desirable but not required

Experience working in a structured, delivery‑focused environment

• Familiarity with operating in fast‑paced, deadline‑driven settings
• Strong attention to detail and follow‑through

Experience working with global or cross‑functional teams

• Able to coordinate across time zones and work effectively with colleagues in different geographies

Strong stakeholder and communication skills

• Confident working with clients, faculty, and internal teams
• Clear, professional written and verbal communication

Strong organizational and teamwork skills

• Able to prioritise workload, manage competing demands, and support team delivery goals