Executive Operations & Reporting Lead

Andrews-Federal-Credit-Union; Suitland (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Andrews Federal Credit Union is seeking an Executive Operations Coordinator to strengthen coordination, communication, and accountability across major priorities. This role reports to the COO and CFO, providing high‑level administrative support to the Executive Vice Presidents while serving as a central resource for tracking milestones, deadlines, and executive deliverables.

You will develop and maintain executive reporting tools, including Smartsheet dashboards, to give the C-suite consistent

Qualifications

• Three to five years of progressively responsible experience providing executive administrative support, preferably to C-suite or other senior leaders.
• Intermediate experience coordinating cross-functional work, tracking project milestones, and managing competing deadlines; direct project ownership is not required.
• Strong written and verbal communication skills, with the ability to follow up effectively and professionally with senior leaders and department managers.
• Excellent organization, prioritization, judgment, attention to detail, and ability to handle sensitive information with discretion.
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and project tracking or reporting tools.
• Bachelor's degree in business or a related field preferred, or an equivalent combination of education and experience; financial services experience is a plus.

Responsibilities

• Coordinate and consolidate critical organizational updates for the COO, including new system implementations, major initiatives, operational changes, key milestones, and emerging risks.
• Serve as a liaison between the CFO, COO, and their direct reports; regularly request and obtain timely information needed for executive decisions.
• Maintain a consolidated tracker of priority projects with status, milestones, deadlines and dependencies.
• Monitor commitments and timelines; highlight delays or risks to executives.
• Prepare bi-weekly executive status reports with updates and upcoming deadlines.
• Coordinate briefs, presentations and materials for the COO's updates to the CEO and Board of Directors.
• Track action items from meetings and escalate overdue items when needed.
• Organize financial, operational, and project materials for meetings and significant decisions.
• Manage the CFO's and COO's calendars and schedule meetings.
• Coordinate leadership meetings, agendas, materials, notes and follow-ups.
• Draft, edit and format executive correspondence, presentations, and reports.
• Arrange travel and expense tasks for executive support.
• Maintain confidential records and reference materials; foster cross-department collaboration to improve reporting processes.

Skills

Executive support

Communication

Organization

Discretion

Education

Bachelor's degree in business or related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Teams

Job description

Andrews Federal Credit Union is seeking an Executive Operations Coordinator to strengthen coordination, communication, and accountability across major priorities. This role reports to the COO and CFO, providing high‑level administrative support to the Executive Vice Presidents while serving as a central resource for tracking milestones, deadlines, and executive deliverables.

You will develop and maintain executive reporting tools, including Smartsheet dashboards, to give the C-suite consistent