Executive Operations Manager — NYC (Profit Share)

Sportscardyoda | A1 Submissions Group Inc.; New York (NY); On-site; USD 126,000 - 154,000; Full time

Benefits offered by this job

Comprehensive health insurance

Job summary

Sportscardyoda | A1 Submissions Group Inc. in New York, NY, seeks an Operations Manager to support leadership, manage calendars, travel, and client communications.

The role entails coordinating PSA submissions, billing, and shipments, while handling high-value collectibles with discretion. You will work hands-on with a boutique client-facing team, streamline processes, and contribute to marketing and onboarding activities.

Qualifications

• Experience in Operations — scheduling, travel, and project coordination for senior leadership.
• Strong written communication skills, including professional phone etiquette and client-facing email/DM correspondence.
• Proficiency in Excel (billing sheets, payout tracking, formulas) and standard office productivity tools.
• High level of organization, time management, and attention to detail across concurrent tasks.
• Ability to maintain confidentiality and discretion with sensitive information and high-profile clients.
• Comfort handling high-value collectibles and financial transactions (wires/payments).
• Interest in or knowledge of sports cards/collectibles a plus.
• Willingness to travel locally for client meetings, pickups, and drop-offs.
• Associate or bachelor's degree in Business Administration, Communications, or a related field preferred.

Responsibilities

• Manage leadership's calendar, scheduling, and travel coordination.
• Draft, format, and organize correspondence, documents, and records.
• Handle incoming phone calls and emails with professional etiquette.
• Prepare presentations or reports as needed.
• Maintain organized filing systems and streamline office workflows.
• Support special projects tied to client engagements and internal initiatives.
• Respond to client inquiries via Instagram DM and email promptly.
• Coordinate scheduling for card drop-offs and pickups.
• Meet with clients in person to intake and return items.
• Maintain and update PSA billing spreadsheets and payout records.
• Enter cards accurately into PSA submission forms and coordinate shipments.

Skills

Scheduling

Travel coordination

Client-facing communication

Excel

Organization

Confidentiality

High-value collectibles familiarity

Local travel willingness

Business sense

Education

Associate or bachelor's degree in Business Administration, Communications, or related field

Tools

Excel

Job description

Sportscardyoda | A1 Submissions Group Inc. in New York, NY, seeks an Operations Manager to support leadership, manage calendars, travel, and client communications.

The role entails coordinating PSA submissions, billing, and shipments, while handling high-value collectibles with discretion. You will work hands-on with a boutique client-facing team, streamline processes, and contribute to marketing and onboarding activities.