Executive Operations Lead - Contract Services

Aramark Correctional Services; New York (NY); On-site; USD 90,000 - 100,000; Full time

Job summary

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for clients typically generating $2-15M+ in revenue. The role requires strong operations leadership, client relationship skills, and financial discipline to meet operating and financial goals.

The position involves overseeing diverse services, building teams, managing budgets, and ensuring compliance with safety and regulatory standards to deliver top-tier service.

Qualifications

• Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management.
• Ability to focus on client and customer services and grow the business.
• Strong interpersonal and communication skills with clients and senior management.
• Comfort reading and implementing contractual requirements.
• Experience in service/contract/hospitality environments.
• Proven ability leading through other managers.
• Experience creating and managing a department budget and financial controls.

Responsibilities

• Leads a team with operational expertise in contracted services and hands-on execution of operations.
• Manages client and community relationships at the location to drive satisfaction.
• Builds and leads a management team to achieve organizational objectives.
• Recommends methods and resources for service improvement and growth within contracts.
• Partners with Finance to manage a budget and improve financial performance.
• Ensures compliance with local, state and federal regulations and maintains records.
• Ensures adherence to Aramark standards of operation and safety policies.

Skills

Leadership

Client relations

Financial acumen

Safety compliance

Budget management

Contract management

Communication skills

Education

Bachelor's degree in Food Service/Hospitality/Facilities/Business Management

Job description

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for clients typically generating $2-15M+ in revenue. The role requires strong operations leadership, client relationship skills, and financial discipline to meet operating and financial goals.

The position involves overseeing diverse services, building teams, managing budgets, and ensuring compliance with safety and regulatory standards to deliver top-tier service.