Executive Operations & Admin Services Supervisor

Thrivent Financial for Lutherans; Minneapolis (MN); Presencial; USD 85.000 - 125.000; Jornada completa

Descripción de la vacante

Thrivent Financial for Lutherans in Minneapolis, MN seeks a Supervisor for Executive Operations & Administrative Services to lead the centralized EA team and optimize the division's administrative services.

The role partners with senior executives, shaping service standards and a scalable operating model. It requires deep knowledge of Asset Management and governance processes to ensure continuity and high-quality support for leaders and teams.

Responsabilidades

• Executive Assistant Team Leadership: Recruit, onboard, lead, coach, and retain a high-performing Executive Assistant team with clear performance expectations and growth opportunities.
• Establish service standards, workflows, best practices, and performance expectations for executive support across the division.
• Develop a support model combining dedicated executive partnerships with standardized processes, cross-training, knowledge sharing, and coordinated backup coverage.
• Ensure capacity planning, workload balancing, and service consistency across the function.
• Serve as escalation point for complex executive support matters and administrative service challenges.
• Model Thrivent's leadership competencies and promote continuous improvement and strong client focus.
• Shape a culture aligned with Thrivent's purpose and values, preserving trust with clients.
• Own and continuously improve the executive support operating model for Asset Management; streamline processes to improve efficiency.
• Establish and maintain administrative standards, tools, templates, procedures, and operating practices for consistency and scalability.
• Develop metrics and reporting related to service delivery, workload, resources, and effectiveness.
• Evaluate technology, automation, and AI-enabled capabilities to enhance administrative work.
• Coordinate leadership calendars, governance forums, planning cycles, and recurring leadership activities.
• Develop and oversee administrative programs strengthening onboarding, leadership support, knowledge management, and effectiveness.
• Manage onboarding, offboarding, transitions, and organizational changes in partnership with HR and leaders.
• Create and maintain organizational charts and governance records reflecting changes.
• Maintain critical administrative and governance records for Asset Management.

Descripción del empleo

Thrivent Financial for Lutherans in Minneapolis, MN seeks a Supervisor for Executive Operations & Administrative Services to lead the centralized EA team and optimize the division's administrative services.

The role partners with senior executives, shaping service standards and a scalable operating model. It requires deep knowledge of Asset Management and governance processes to ensure continuity and high-quality support for leaders and teams.