Executive Operation Specialist

BitMart; Jersey City (NJ); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Visa sponsorship for international students

Job summary

A leading global firm in Jersey City is looking for an Executive Operations Specialist to deliver around-the-clock operational support for executives. This role involves coordinating meetings, managing urgent requests, and providing seamless communication across departments. The ideal candidate will be fluent in Chinese and English and possess exceptional organizational skills. Visa sponsorship for international students is available. Candidates must demonstrate strong adaptability under pressure and excellent attention to detail.

Qualifications

• Fluent bilingual communication in Chinese and English is mandatory.
• Exceptional responsiveness and reliability are required.
• Strong stress tolerance and adaptability under pressure is necessary.

Responsibilities

• Provide real-time operational support for executives and first-line leaders.
• Coordinate meetings across multiple time zones.
• Manage urgent requests and last-minute changes efficiently.

Skills

Fluent bilingual communication in Chinese and English

Exceptional responsiveness and reliability

Strong stress tolerance under significant time pressure

Excellent organizational and coordination skills

Clear and professional cross-departmental communication

Job description

We are seeking a highly responsive, detail-oriented Executive Operations Specialist to provide global, around-the-clock operational and administrative support. This role serves as a central coordination point for executives and business leaders, ensuring urgent needs, scheduling conflicts, and cross-departmental requests are handled quickly, accurately, and calmly under pressure. The position operates within a distributed global coverage model.

Key Responsibilities

• Provide real-time, high-availability support for executives and first-line leaders
• Coordinate and schedule meetings across multiple time zones
• Respond rapidly to urgent requests and last-minute changes
• Global On-Call Coverage
• Participate in a global 24/7 coverage rotation
• Ensure seamless responsiveness and effective handoffs
• Operational & Administrative Coordination
• Arrange travel, logistics, reservations, and expense reimbursements
• Manage fragmented, fast-moving operational tasks with precision
• Coordinate calendars, priorities, and time-sensitive requests
• Research & Rapid Requests
• Conduct executive-directed research and deliver accurate, reliable outputs
• Cross-Functional Communication
• Act as an information bridge across teams and departments
• Improve clarity, timeliness, and accuracy of information flow
• Support organization-wide awareness of updates or policy changes
• Conflict & Priority Management
• Identify root causes of competing priorities or scheduling conflicts
• Distill complex situations and highlight critical issues
• Decision Support (Non-Decision Role)
• Operate within defined policies, rules, and constraints
• Present structured options for executive decision-making
• Coordinate execution once direction is provided

Required Skills & Capabilities

• Fluent bilingual communication in Chinese and English (mandatory)
• Exceptional responsiveness and reliability
• Strong stress tolerance under significant time pressure
• High adaptability and situational flexibility
• Excellent organizational and coordination skills
• Strong prioritization and problem-structuring ability
• Acute attention to detail and accuracyStrong sense of ownership and accountability
• Ability to manage ambiguity and fragmented workflows
• Clear and professional cross-departmental communication
• Ability to identify underlying conflicts and core needs
• Good judgment within rule-based constraints
• Aesthetic awareness and professional presentation sensibility

We provide visa sponsorship to the US domestic international students.