Executive Office Partner to the President — Hybrid DC

American Council on Education; Washington (District of Columbia); Hybrid; USD 69,000 - 86,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

403B with matching

Generous PTO

Job summary

The American Council on Education (ACE) is a premier national higher education association. The Senior Executive Support Specialist provides high-level executive support to the President and EVP, coordinating complex priorities and optimizing the President's Office operations in a hybrid Washington, DC setting.

This role requires exceptional judgment, discretion, diplomacy, and organizational agility. You will anticipate needs, prepare briefing materials, manage travel, and build trusted

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience.
• Five or more years of progressively responsible executive administrative support experience, preferably supporting senior executives or C-suite leaders.
• Demonstrated ability to exercise sound judgment, maintain confidentiality, and manage highly sensitive information.
• Excellent organizational and project coordination skills with the ability to manage multiple competing priorities.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated ability to build collaborative relationships with colleagues and stakeholders from diverse backgrounds.
• Demonstrated ability to represent the President's Office with professionalism, poise, and credibility in interactions with senior institutional leaders, and external stakeholders.
• Demonstrated ability to anticipate executive needs and adapt to changing priorities in a fast-paced executive environment.
• Advanced proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams).

Responsibilities

• Provide complex calendar management and executive scheduling support for the President and Executive Vice President (EVP), exercising sound judgment to prioritize competing requests while adhering to the President's scheduling preferences.
• Serve as a trusted operational partner to the President and Executive Vice President by anticipating needs, proactively resolving challenges, and ensuring executive priorities are executed efficiently.
• Exercise sound judgment to resolve administrative and operational challenges independently, elevating issues requiring attention to the Director of Administration and Operations.
• Manage requests for the President's participation in meetings, conferences, speaking engagements, teleconferences, and special events, ensuring seamless planning and execution, with all logistics and briefing materials prepared well in advance. And books travel for the President and coordinates travel logistics and reservations for consultants, as needed.
• Coordinate travel arrangements for the President, including booking travel, managing itineraries, and coordinating reservations and logistics for consultants, as needed.
• Coordinate meetings and appointments with internal and external stakeholders, including member presidents, government officials, organizational leaders, and executive assistants.
• Create and maintain Excel spreadsheets to track and reconcile the President's travel expenses and reimbursements, ensuring accuracy and timely processing.
• Research, compile, and prepare briefing materials, presentations, agendas, background information, and meeting resources.
• Build collaborative relationships with ACE staff, institutional presidents, higher education association CEOs, and government officials.
• Serve as the primary point of contact for scheduling requests, visitors, and communications with professionalism, discretion, and exceptional customer service.
• Screen incoming correspondence and route materials to the appropriate staff members.
• Maintain organized records, filing systems, and administrative processes for the President's Office, including mail processing, invoices, expenses, and office supplies.
• Draft, edit, and finalize internal and external correspondence, as requested.
• Partner closely with the Director of Administration and Board Operations and other administrative professionals to coordinate executive priorities and special projects.
• Maintain the highest standards of confidentiality, professionalism, and sound judgment in all interactions.

Skills

Executive support

Calendar management

Communication skills

Microsoft 365 proficiency

Confidentiality

Education

Bachelor's degree

Tools

Microsoft Outlook

Excel

PowerPoint

Teams

Job description

The American Council on Education (ACE) is a premier national higher education association. The Senior Executive Support Specialist provides high-level executive support to the President and EVP, coordinating complex priorities and optimizing the President's Office operations in a hybrid Washington, DC setting.

This role requires exceptional judgment, discretion, diplomacy, and organizational agility. You will anticipate needs, prepare briefing materials, manage travel, and build trusted