Executive Office Admin & Front Desk Lead

Focus Financial Network, Inc.; Minnetonka (MN); On-site; USD 34,000 - 48,000; Full time

Job summary

Focus Financial is seeking an in-person Office Manager & Receptionist for our Minnetonka office. This role includes executive administrative support to the COO and handling corporate admin duties.

Responsibilities include greeting guests, handling multi-line calls, managing mail and documents in Docupace, coordinating events, travel, expenses, and vendor records, while maintaining office supplies and facility needs.

Qualifications

• Professional appearance and demeanor.
• Excellent customer service skills and organizational abilities.
• Interpersonal skills to create a pleasant experience for all guests.
• Clear, effective communication with guests, vendors and colleagues.
• Multitasking and time management with the ability to prioritize tasks.
• High attention to detail and accuracy.
• Ability to work independently and proactively resolve issues.

Responsibilities

• Serve as the face of the company, offering prompt, friendly and professional service to those entering the office or calling in on the phone.
• Answering, screening and forwarding inbound phone calls on multi-line system promptly and professionally.
• Communicate updates, newsletters and important information to the office in a timely manner.
• Upload and enter client data, forms, and documents in the electronic document management system (Docupace) daily.
• Retrieve mail, sort and deliver, track UPS packages and maintain mail workflows.
• Maintain security by following procedures and monitoring guest arrivals and departures.
• Keep office and equipment clean and coordinated with vendors for maintenance.
• Provide exceptional guest and client service; order and maintain office supplies.
• Organize office events, meetings and monthly celebrations.
• Coordinate with property management on day-to-day maintenance requests.
• Provide executive administrative support to the COO, including calendar coordination, travel, expenses and document support.
• Assist with executive communications, meetings, materials and follow-up tasks.
• Document vendor management due diligence and organize records.
• Data entry to keep internal systems accurate and up to date.
• Support corporate team projects and office events.

Skills

Customer service

Organizational skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Independent work

Resourceful

Tools

Microsoft Office Suite

Job description

Focus Financial is seeking an in-person Office Manager & Receptionist for our Minnetonka office. This role includes executive administrative support to the COO and handling corporate admin duties.

Responsibilities include greeting guests, handling multi-line calls, managing mail and documents in Docupace, coordinating events, travel, expenses, and vendor records, while maintaining office supplies and facility needs.