Executive Meetings Service Manager - MGM Grand

MGM Resorts; Nevada (IA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Wellness incentive programs

Hotel, food & beverage, retail, and娱乐灯

Job summary

MGM Grand in Las Vegas, Nevada, is seeking an Executive Meetings & Events Manager to be the primary contact for smaller convention groups, coordinating food & beverage, meeting spaces, transportation, rooming lists and billing to ensure flawless events.

You will work with clients and internal departments, manage multiple conventions simultaneously, and build strong relationships across teams to deliver exceptional guest experiences.

Qualifications

• Minimum one year of relevant hotel or convention services experience.
• Proficiency with Opera, Amadeus, and Delphi is preferred.
• Excellent customer service and interpersonal communication skills.
• Bachelor's degree preferred; must be 21+.

Responsibilities

• Coordinate transportation, guest rooms, meetings, pre-planning and on-site operations.
• Serve as main client contact and liaison between client and hotel departments.
• Develop relationships with support departments to ensure successful events.
• Manage multiple conventions concurrently.

Skills

Customer service

Communication skills

Teamwork

Problem solving

Education

Bachelor's degree preferred

Tools

Opera

Amadeus

Delphi

Microsoft Office

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join the MGM Grand as an Executive Meetings & Events Manager, where you'll help bring unforgettable convention experiences to life. In this role, you'll be the main point of contact for smaller convention groups, coordinating everything from food & beverage planning and meeting spaces to transportation, rooming lists, and billing ensuring every event runs seamlessly from start to finish.

THE DAY-TO-DAY:

• Work independently and unsupervised to ensure all program requirements and client requests are facilitated to standards
• Work directly with clients and internal departments coordinating the following functions including but not limited to transportation, guest rooms, meetings, pre‑planning, limos, amenities, site inspections, credit, BEO's & diagrams
• Assume the role of the main point of communication between the client and all departments within the property both in pre‑planning and on‑site
• Develop a strong working relationship with all support departments to ensure a successful event for the customers
• Accountable for the overall success of multiple conventions at the same time

THE IDEAL CANDIDATE:

• One (1) year of prior relevant experience in a hotel or convention services department
• Experience with Microsoft Suite, Opera, Amadeus, and Delphi preferred
• Exceptional customer service and interpersonal skills to communicate effectively, both verbally and written, with all stakeholders
• Shifts may vary based on convention schedules and business needs, including weekends and holidays
• Bachelor's Degree preferred
• Must be 21 years of age or older

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community