Convention Services and Catering Coordinator - Bellagio

MGM Resorts; South Carolina; On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, F&B, retail, and娱乐

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional development and volunteer

Job summary

MGM Resorts in Las Vegas, NV is seeking a Convention Services and Catering Coordinator to provide administrative support to the department. The role focuses on delivering exceptional guest service, coordinating events, and maintaining accurate BeOs and guest reservations.

The position requires 1+ years of experience, ability to work weekends/holidays, and a high school diploma or GED. Starting rate is $19.00 per hour, with comprehensive benefits and growth opportunities.

Qualifications

• 1+ years of relevant experience in a related position
• Ability to work various shifts, including weekends and holidays
• High School Diploma, GED or equivalent
• Must be 18 years of age or older

Responsibilities

• Provide excellent service consistent with the property's core service standards and brand
• Input program information into Amadeus/Delphi including notes, events, updates, etc.
• Prepare guest reservations and guest amenities
• Prepare and distribute the Daily Event Sheet from the BEOs to all departments
• Complete and distribute reports on a daily, weekly and monthly basis

Skills

Customer service

Administrative support

Telephone/communication

Teamwork

Education

High School Diploma or GED

Tools

Amadeus

Delphi

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The primary responsibility of the Convention Services and Catering Coordinator is to provide administrative and clerical support to the department.

THE STARTING RATE:

$19.00

THE DAY-TO-DAY:

• Provide excellent service consistent with the property's core service standards and brand
• Partner with managers to have a thorough understanding of each program assigned.
• Answer and direct all incoming telephone calls with a smile; assist in responding to customer correspondence and requests
• Prepare guest reservations and guest amenities
• Input program information into Amadeus/Delphi including notes, events, updates, etc.
• Maintain files and access to highly sensitive and confidential information
• Assist in the handling of clients of the assigned Director and/or Manager as needed in his/her absence
• Manage catering inquiries, including phone and email communication with clients
• Prepare and distribute the Daily Event Sheet from the BEOs to all departments
• Complete and distribute reports on a daily, weekly and monthly basis
• Accurately prepare the BEOs to meet specifications given by clients and/or Managers and process all changes in a timely manner

THE IDEAL CANDIDATE:

• 1+ years of prior relevant experience in a related position, or equivalent education and experience
• Ability to work various shifts, including weekends and holidays
• High School Diploma, GED or equivalent
• Must be 18 years of age or older

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

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