Executive Lounge Concierge and Guest Experience

White Lodging; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Parental Leave

DailyPay

Employee Assistance Program

401(k) match

Vacation/PTO with rollover

Wellness tools

Referral bonuses

Tuition reimbursement

Discounts on travel

Job summary

White Lodging invites applications for an Executive Lounge Attendant in Austin, TX. You will ensure the successful setup, service, and clean-up of the Executive Lounge while delivering exceptional hospitality to every guest.

The role emphasizes a welcoming, guest-centric approach, professional lounge service, and knowledge of menu items. Join a team dedicated to premium guest experiences across White Lodging's portfolio.

Qualifications

• Outgoing and social personality.
• Excellent communication and listening skills.
• Passion for service with a positive, can-do attitude and a team-player mindset.
• Talent for problem-solving and the ability to adapt to any situation.
• Ability to stand and walk for long periods of time and regularly lift at least 10 pounds.

Responsibilities

• Oversee the setup, service, and clean-up of the Executive Lounge.
• Set tables, buffets, bars, and snack breaks in assigned areas correctly and accurately.
• Professionally serve food and beverages both tableside and from buffets.
• Monitor tables and buffets to ensure they remain clean, stocked, and visually appealing.
• Anticipate guest needs and provide exemplary hospitality to exceed expectations, while always maintaining professionalism and friendliness.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer guest questions.
• Perform all cleaning, opening, closing, and other duties as assigned.

Skills

Outgoing personality

Communication skills

Team player

Problem-solving

Stamina to stand/walk

Job description

White Lodging invites applications for an Executive Lounge Attendant in Austin, TX. You will ensure the successful setup, service, and clean-up of the Executive Lounge while delivering exceptional hospitality to every guest.

The role emphasizes a welcoming, guest-centric approach, professional lounge service, and knowledge of menu items. Join a team dedicated to premium guest experiences across White Lodging's portfolio.