Executive Lounge Concierge — Elevate Guest Experience

White Lodging Services, Inc.; Indianapolis (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life Insurance and Disability

Paid Parental Leave

DailyPay option

401(k) with company match

Tuition reimbursement

Employee discounts

PTO with rollover

Tuition reimbursement

Leadership development

Discounts on hotel rooms and dining

Growth opportunities

Job summary

White Lodging Services, Inc. is seeking an Executive Lounge Attendant to ensure the successful setup, service, and clean-up of the Executive Lounge at JW Marriott Indianapolis.

You will deliver exceptional hospitality to every guest and uphold professional standards throughout your shift. In this role, you will manage lounge operations, assist guests with menu items, and maintain a welcoming, polished environment.

Qualifications

• An outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude and a team-player mindset.
• A talent for problem-solving and the ability to adapt to any situation.
• Ability to stand and walk for long periods of time and regularly lift at least 10 pounds.

Responsibilities

• Oversee the setup, service, and clean-up of the Executive Lounge.
• Set tables, buffets, bars, and snack breaks in assigned areas correctly and accurately.
• Professionally serve food and beverages both tableside and from buffets.
• Monitor tables and buffets to ensure they remain clean, stocked, and visually appealing.
• Anticipate guest needs and provide exemplary hospitality to exceed expectations, while always maintaining professionalism and friendliness.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer guest questions.
• Perform all cleaning, opening, closing, and other duties as assigned.

Job description

White Lodging Services, Inc. is seeking an Executive Lounge Attendant to ensure the successful setup, service, and clean-up of the Executive Lounge at JW Marriott Indianapolis.

You will deliver exceptional hospitality to every guest and uphold professional standards throughout your shift. In this role, you will manage lounge operations, assist guests with menu items, and maintain a welcoming, polished environment.