Executive Lead, IT Field Services – USA

GFL Environmental Inc.; Raleigh (NC); On-site; USD 140,000 - 210,000; Full time

Job summary

GFL Environmental Inc. seeks a Director, IT Field Services USA to lead IT operations across the USA, serving as the single contact for Area Vice Presidents and guiding a team of Regional IT Managers.

You will align IT services with business priorities and ensure delivery across infrastructure and applications using Agile practices. The role requires deep business and IT understanding, strong people management, and strategic/tactical planning to meet evolving needs while optimizing costs and

Qualifications

• Bachelor's degree in IT, Business Management, or equivalent executive leadership experience.
• 10+ years of progressive IT experience, with at least 3+ years in a senior leadership role managing multi-region teams.
• Direct experience in heavy industry, logistics, waste management, environmental services, or multi-site industrial operations is strongly preferred.
• Willingness to travel up to 30-40% across the US to engage with Regional Managers and sites.

Responsibilities

• Directly manage, mentor, and develop a team of Regional IT Managers across the USA area, ensuring high performance and growth.
• Partner with the AVP to coordinate and prioritize all technical requests across applications, infrastructure, M&A integrations, and facilities.
• Lead USA area IT operations, build deep knowledge of the business region, and cultivate cross-functional relationships.
• Confer with Senior Director and Enterprise Applications Architecture to determine AVP technology needs and ensure solutions drive business performance.
• Manage relationships with business stakeholders, senior management, and other IT Directors.
• Determine AVP requirements and recommend modifications for operational applications and systems to optimize regional performance.
• Direct Tier I–III support guidance to Regional IT Managers and escalate when needed.
• Maintain knowledge of IT trends and digital advances to identify opportunities and address business needs.
• Actively solve customer challenges to deliver scalable technical solutions.
• Assist IT leadership communications with AVP for transparency and alignment.
• Perform other duties and special projects as assigned.

Skills

People Management

Strategic Execution

Matrix Management

Subject Matter Expertise

Negotiation & Advocacy

Communication

Analytical Thinking

Adaptability

Education

Bachelor's degree in IT/Business Management or equivalent leadership experience

Tools

None

Job description

GFL Environmental Inc. seeks a Director, IT Field Services USA to lead IT operations across the USA, serving as the single contact for Area Vice Presidents and guiding a team of Regional IT Managers.

You will align IT services with business priorities and ensure delivery across infrastructure and applications using Agile practices. The role requires deep business and IT understanding, strong people management, and strategic/tactical planning to meet evolving needs while optimizing costs and