Executive IT Support Specialist

Honeywell INC. in; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

401(k) match

Paid Time Off

Job summary

Honeywell Technologies is seeking an IT Analyst II to deliver high-touch support to executives, ensuring confidential, seamless technology experiences across devices and platforms. You will diagnose and resolve issues in Windows 11, macOS, Microsoft 365, Teams, SharePoint, and related enterprise apps, while coordinating onboarding, moves, travel, and technology setup.

Ideal candidates have 3–5+ years of IT support, a Bachelor’s degree or equivalent, and strong communication skills with a

Qualifications

• Bachelor's degree or equivalent work experience in IT.
• 3-5+ years in IT support or desk-side support.
• Experience supporting executives or VIP customers.
• Proficiency with Windows 11, macOS, and enterprise apps.

Responsibilities

• Provide high-touch IT support for executives and VIPs.
• Resolve hardware, software, network, and conferencing issues.
• Coordinate onboarding, moves, travel, and tech setup.
• Maintain security, privacy, and compliance in handling data.
• Document incidents and knowledge articles.

Skills

Executive support

Customer service

Windows 11

macOS

Microsoft 365

ITSM

Education

Bachelor's degree in Information Technology or related field

Tools

ServiceNow

Intune

Microsoft 365 Admin Center

Job description

Honeywell Technologies is seeking an IT Analyst II to deliver high-touch support to executives, ensuring confidential, seamless technology experiences across devices and platforms. You will diagnose and resolve issues in Windows 11, macOS, Microsoft 365, Teams, SharePoint, and related enterprise apps, while coordinating onboarding, moves, travel, and technology setup.

Ideal candidates have 3–5+ years of IT support, a Bachelor’s degree or equivalent, and strong communication skills with a