Executive IT Project & Operations Lead

Tri Star Sports And Entertainment Group, Inc; West Hollywood (CA); On-site; USD 85,000 - 150,000; Full time

Benefits offered by this job

Performance-based bonuses

Competitive benefits

Job summary

Tri Star Sports and Entertainment Group, Inc. is seeking an IT Project Manager to lead and coordinate technology initiatives across the West Hollywood office and affiliated entities.

The role requires strong organizational skills, proactive communication with executives, and hands-on support for network and hardware infrastructure. You will oversee operational technology services, manage vendors, ensure security best practices, and drive project delivery from planning through deployment.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field; equivalent experience may be considered.
• 5+ years of progressive IT experience, including experience managing technology operations, infrastructure, vendors, and end-user support.
• Experience supporting professional services firms, investment organizations, financial services firms, or multi-entity business environments preferred.
• Strong experience with Microsoft 365 administration, Windows 10/11, endpoint management, networking, cybersecurity, cloud technologies, and business applications.

Responsibilities

• Provide strategic leadership and day-to-day oversight of technology operations across the corporate office and affiliated entities, ensuring reliable, secure, and efficient technology services that support business objectives.
• Serve as the primary technology resource for executives, employees, and key stakeholders, delivering exceptional support while aligning technology solutions with operational needs.
• Oversee end-user support services, ensuring timely resolution of technology issues in accordance with established service expectations and maintaining high levels of user satisfaction.
• Manage the onboarding and offboarding process for employees, including account provisioning and deprovisioning, workstation deployment, access management, security controls, and technology orientation.
• Administer and maintain core technology infrastructure, including Microsoft 365, networking, wireless systems, conference room technology, telecommunications, endpoint devices, and cloud-based business applications.
• Develop, implement, and maintain technology standards, policies, procedures, and best practices to ensure consistency, compliance, security, and operational efficiency across all supported entities.
• Partner with executive leadership to evaluate business requirements, identify technology opportunities, and recommend solutions that improve productivity, collaboration, security, and scalability.
• Lead relationships with managed service providers (MSPs), cybersecurity firms, software vendors, telecommunications providers, and other technology partners to ensure service quality, accountability, and value.
• Oversee cybersecurity initiatives, including user awareness training, endpoint protection, vulnerability remediation, access controls, incident response coordination, and adherence to security best practices.
• Manage technology procurement, budgeting, licensing, renewals, warranties, and vendor contracts to optimize costs and ensure compliance.
• Maintain accurate technology asset inventories, including hardware, software licenses, mobile devices, network equipment, subscriptions, and domain management.
• Plan, coordinate, and execute technology projects, system implementations, upgrades, migrations, and infrastructure improvements with minimal disruption to business operations.
• Ensure conference rooms, collaboration platforms, and executive meeting technologies are properly configured, maintained, and available to support seamless communications.
• Develop and maintain comprehensive documentation, including system configurations, network diagrams, support procedures, disaster recovery information, and knowledge base resources.
• Monitor technology performance, capacity, and reliability while proactively identifying and addressing risks, inefficiencies, and opportunities for improvement.
• Collaborate with business leaders to establish technology governance, business continuity planning, disaster recovery readiness, and risk management practices.
• Continuously evaluate emerging technologies and industry trends, recommending solutions that enhance operational effectiveness and support organizational growth.
• Foster a culture of service excellence, professionalism, accountability, and continuous improvement within all technology-related functions.
• Pursue ongoing professional development through training, certifications, and industry engagement to maintain expertise and ensure the organization benefits from current best practices.
• Lead or support special projects and perform other duties as assigned.

Skills

Leadership

Communication

Relationship management

Prioritization

Analytical thinking

Governance

Documentation

Vendor management

Project management

Education

Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field; equivalent experience may be considered.

Tools

Microsoft 365

Windows 10/11

Endpoint management

Networking

Cybersecurity

Cloud technologies

Business applications

Job description

Tri Star Sports and Entertainment Group, Inc. is seeking an IT Project Manager to lead and coordinate technology initiatives across the West Hollywood office and affiliated entities.

The role requires strong organizational skills, proactive communication with executives, and hands-on support for network and hardware infrastructure. You will oversee operational technology services, manage vendors, ensure security best practices, and drive project delivery from planning through deployment.