Executive IT Operations Engineer

Newmark; Northern, New York (KY, NY); Hybrid; USD 65,000 - 75,000; Full time

Job summary

Newmark Group, Inc. is seeking an experienced technology specialist to support executive leadership with proactive IT management, rapid issue resolution, and secure handling of sensitive information.

You will advise on emerging technologies, participate in disaster recovery planning, and maintain clear documentation while providing discreet training to VVIPs as needed. This role follows standard business hours with occasional extended coverage.

Qualifications

• Advanced knowledge of Microsoft ecosystems (Windows Server, Exchange, O365).
• Proficiency in mobile device management (iOS, Android) and remote access technologies.
• Strong understanding of networking, voice systems, and security protocols.
• Experience with backup solutions, anti-virus/anti-spam tools, and performance tuning.

Responsibilities

• Proactive Technology Management: Monitor and maintain systems to prevent disruptions and anticipate needs.
• Rapid Issue Resolution: Diagnose and resolve complex technical problems across hardware, software, and connectivity with minimal downtime.
• Confidentiality & Security: Ensure strict adherence to data privacy and security protocols when handling sensitive information.
• Personalized Technology Consulting: Advise executives on emerging technologies, upgrades, and optimizations tailored to workflows.
• Disaster Recovery & Continuity: Participate in planning and execution of business continuity and disaster recovery strategies for executive systems.
• Documentation & Training: Maintain clear documentation and provide discreet training to VVIPs as needed.

Skills

Executive support

Discretion

Communication skills

Problem solving

Tools

Windows Server

Exchange

O365

Mobile Device Management

Remote access technologies

Job description

Newmark Group, Inc. is seeking an experienced technology specialist to support executive leadership with proactive IT management, rapid issue resolution, and secure handling of sensitive information.

You will advise on emerging technologies, participate in disaster recovery planning, and maintain clear documentation while providing discreet training to VVIPs as needed. This role follows standard business hours with occasional extended coverage.