Executive Housekeeping Manager – Guest Experience Leader

Sierra Lodgings Inc; Orlando (FL); Hybrid; USD 55,000 - 65,000; Full time

Job summary

Sierra Lodgings Inc. is seeking a capable Housekeeping Manager in Orlando, FL to oversee daily shift operations, ensuring clean guestrooms, public spaces, and associate areas while delivering outstanding service to guests and staff.

The role requires strong leadership, attention to detail, and the ability to manage multiple tasks in a dynamic resort environment. Familiarity with schedules, audits, and inventory is essential.

Qualifications

• 2-3 years of Housekeeping Manager experience in a hotel or equivalent.
• Professional demeanor appropriate for a resort environment.
• Ability to communicate clearly with guests and associates.
• Ability to handle a multitude of tasks in an ever-changing environment.
• Effective at listening to, understanding, clarifying, and responding to the concerns and issues raised by guests.
• Ability to operate a motor vehicle.

Responsibilities

• Supervises daily housekeeping shift operations and verifies compliance with policies, standards, and procedures.
• Schedules according to business demands and monitors associate time and attendance.
• Verifies guest room status is communicated to Front Desk timely and efficiently.
• Conducts departmental audits to ensure adherence to standards.
• Verifies stock inventory to confirm adequate supplies.
• Supports and supervises an inspection program for guestrooms and public spaces.
• Collaborates with the Director of Housekeeping to improve performance.
• Participates in recruiting, training, and performance management for leaders and associates.

Skills

Leadership

Communication

Time management

Budget awareness

Interpersonal skills

Education

High school diploma or GED

2-year degree in Hospitality/Hotel Management

Tools

Microsoft Office

Job description

Sierra Lodgings Inc. is seeking a capable Housekeeping Manager in Orlando, FL to oversee daily shift operations, ensuring clean guestrooms, public spaces, and associate areas while delivering outstanding service to guests and staff.

The role requires strong leadership, attention to detail, and the ability to manage multiple tasks in a dynamic resort environment. Familiarity with schedules, audits, and inventory is essential.