Executive Housekeeper — Shape the Guest Experience

Western States Lodging Management and Development; Moab (UT); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) with company match

Hotel discounts

Medical, dental, and vision insurance

PTO & Vacation

Job summary

The Hoodoo Moab, part of Western States Lodging & Management, seeks an Executive Housekeeper to lead our housekeeping operation with hands-on leadership and a hospitality-first mindset.

You will oversee guest rooms, laundry, and public areas, ensuring spaces meet brand standards and guest expectations. You’ll train staff, manage schedules, inventory, and quality control while coordinating with Front Desk and Maintenance to deliver an exceptional guest experience.

Qualifications

• Experience leading housekeeping or hospitality teams.
• Proven ability to manage room and public area cleaning standards.
• Strong attention to detail and guest service commitment.
• Effective communication with guests and colleagues.
• Ability to supervise scheduling and inventory.
• Ability to lift up to 50 lbs and work around cleaning chemicals.

Responsibilities

• Lead the daily operations of the housekeeping department, including guest rooms, laundry, and public spaces.
• Ensure guestrooms and public areas are cleaned thoroughly and stocked with all required amenities according to current brand standards.
• Promote positive guest relations by demonstrating hospitality and service standards.
• Oversee laundry operations to ensure linens are properly cleaned and handled according to local health department standards.
• Train housekeeping staff on proper cleaning techniques, safety procedures, and department standards.
• Create weekly housekeeping schedules based on occupancy, business demands, and operational needs.
• Assign and organize guestrooms daily to ensure efficient housekeeping coverage.
• Monitor housekeeping boards daily and verify room-cleaning information reflects occupancy status.
• Inspect rooms and public areas to ensure they are maintained in excellent condition and report maintenance issues.
• Coordinate with Front Desk to ensure room status information remains accurate.
• Review completed rooms with Director of Rooms to support payroll processing.
• Maintain accurate lost-and-found records and inventory; assist with returning guest belongings.
• Monitor housekeeping supplies and maintain inventory levels for in-room and operational needs.
• Order necessary supplies and maintain inventory controls.
• Complete quarterly linen inventories and monitor usage.
• Maintain MSDS information and keep it current for reference.
• Communicate effectively with guests, vendors, associates, and other hotel departments.
• Support management with reasonable requests within scope of the position.

Skills

Hospitality leadership

Team leadership

Attention to detail

Communication skills

Organizational skills

Safety & sanitation knowledge

Job description

The Hoodoo Moab, part of Western States Lodging & Management, seeks an Executive Housekeeper to lead our housekeeping operation with hands-on leadership and a hospitality-first mindset.

You will oversee guest rooms, laundry, and public areas, ensuring spaces meet brand standards and guest expectations. You’ll train staff, manage schedules, inventory, and quality control while coordinating with Front Desk and Maintenance to deliver an exceptional guest experience.