Executive Housekeeper Leader | Elevate Guest Experience

SpringHill Suites Elizabethtown; Elizabethtown (KY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Health, Dental, Vision & Life

Paid Time Off

Free Telehealth

Franchise Travel Benefits

401(k)

Daily Pay

Supportive team and growth

Supportive team and growth (duplicate)

Job summary

SpringHill Suites Elizabethtown is seeking an Executive Housekeeper to lead the housekeeping department and deliver a clean, welcoming guest experience. The role emphasizes organization, accountability, and daily operations coordination with Front Desk and Maintenance.

The ideal candidate brings 1–2 years of housekeeping supervisory experience and 3–5 years of hospitality experience, a strong guest service background, and excellent attention to detail.

Qualifications

• 1–2 years of housekeeping supervisory experience.
• 3–5 years of hospitality experience preferred.
• Strong guest service background.
• Professional verbal communication.
• Excellent attention to detail and organizational skills.
• Team player who leads calmly and confidently.
• Ability to lift up to 25 lbs.
• Ability to stand and walk for up to 100% of the shift.

Responsibilities

• Assign rooms and staffing based on availability and workload.
• Coordinate daily with Front Desk and Maintenance.
• Conduct daily hotel walk-throughs (rooms, common areas, parking lot, sidewalks, trash areas).
• Ensure adequate linens and supplies for daily and overnight needs.
• Monitor timeclock usage to ensure accurate scheduling.
• Inspect all cleaned rooms and update room status in the system.
• Ensure all issues are corrected before rooms are released to the Front Desk.
• Review room productivity and assist with performance evaluations.
• Train new housekeepers through hands-on demonstration and feedback.
• Lead by example to promote efficiency, professionalism, and pride in work.
• Complete performance reviews and handle corrective action or terminations when necessary.
• Manage housekeeping storage areas and inventory (secure, stocked, and organized).
• Ensure carts are clean, stocked, and properly labeled.
• Maintain Lost & Found logs and procedures.
• Complete all required brand, hotel, bloodborne pathogen, and bed bug training.
• Follow all company policies, procedures, and standards.

Skills

Housekeeping supervision

Guest service

Attention to detail

Team leadership

Communication

Physical stamina

Job description

SpringHill Suites Elizabethtown is seeking an Executive Housekeeper to lead the housekeeping department and deliver a clean, welcoming guest experience. The role emphasizes organization, accountability, and daily operations coordination with Front Desk and Maintenance.

The ideal candidate brings 1–2 years of housekeeping supervisory experience and 3–5 years of hospitality experience, a strong guest service background, and excellent attention to detail.