Executive Housekeeper: Lead Rooms, Service & Budget

Island Hospitality Management; Palo Alto (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare

Dental & Vision

HSA/FSA plans

401(k) matching

Paid time off

Employee discounts

Job summary

Island Hospitality Management in Palo Alto, CA is seeking an Executive Housekeeper to oversee the housekeeping department, manage staff, and ensure guest service excellence while maximizing room revenue.

You will supervise inspectors and attendants, prepare schedules, monitor budgets, handle purchasing, and lead HR tasks from recruitment to performance reviews, with a focus on quality, cost control, and guest satisfaction.

Qualifications

• Knowledge of budget preparation and cost controls.
• Strong initiative and teamwork.
• Ability to handle problems and work under pressure.
• Excellent guest service mindset.

Responsibilities

• Oversee housekeeping operations and staff.
• Supervise Room Inspectors, Attendants, Housepersons, and Laundry Attendants.
• Forecast, monitor, and control department budgets and expenses.
• Prepare team member schedules within budgets and forecasts.
• Recruiting, onboarding, performance evaluations, and training.

Skills

Budgeting

Team leadership

Problem solving

Guest service

Driver's license

Job description

Island Hospitality Management in Palo Alto, CA is seeking an Executive Housekeeper to oversee the housekeeping department, manage staff, and ensure guest service excellence while maximizing room revenue.

You will supervise inspectors and attendants, prepare schedules, monitor budgets, handle purchasing, and lead HR tasks from recruitment to performance reviews, with a focus on quality, cost control, and guest satisfaction.