Hands-On Housekeeping Team Lead for Guest Rooms

Embassy Suites Dulles-North/Loudoun; Ashburn (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Healthcare Insurance

401(k) with company match

Paid time off

Employee discounts

Job summary

Island Hospitality seeks a hands-on Housekeeping Supervisor to lead daily room cleaning, staff training, and standard-setting for guest rooms and public areas. You will model high standards and coordinate with multiple departments to ensure guest satisfaction.

The role requires flexible scheduling and active involvement in maintenance coordination and inventory control. Island Hospitality provides a benefits package and opportunities for growth within the brand.

Qualifications

• Strong leadership and initiative are essential.
• Ability to handle problems in the workplace proactively.
• Excellent guest service and communication with guests and staff.
• Ability to work well under pressure and adapt to changing schedules.

Responsibilities

• Oversee daily housekeeping tasks and ensure rooms meet standards.
• Train and mentor housekeeping staff on service standards.
• Coordinate with front desk and maintenance for guest needs.
• Inspect rooms and public areas for cleanliness and safety.
• Manage stocking levels and housekeeping carts.
• Communicate occupancy changes to relevant teams.

Skills

Team leadership

Communication

Problem solving

Guest service

Job description

Island Hospitality seeks a hands-on Housekeeping Supervisor to lead daily room cleaning, staff training, and standard-setting for guest rooms and public areas. You will model high standards and coordinate with multiple departments to ensure guest satisfaction.

The role requires flexible scheduling and active involvement in maintenance coordination and inventory control. Island Hospitality provides a benefits package and opportunities for growth within the brand.