Executive Housekeeper - Lead & Elevate Guest Rooms

Home2 Indianapolis North (InTech); Indianapolis (IN); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

Quarterly Bonus Potential

Life Insurance

AD&D

Disability Insurance

401(k) Match

Paid Time Off

Job summary

Ivy Hospitality seeks an Executive Housekeeper to lead the housekeeping team, ensuring exceptional cleanliness and guest comfort in guest rooms and public areas. The role emphasizes strong leadership, adherence to safety standards, and coordination with other hotel departments to deliver outstanding service.

Responsibilities include supervising daily operations, inspecting rooms, managing supplies, and coaching staff to uphold Ivy Hospitality’s standards and policies.

Qualifications

• High school diploma or equivalent.
• Minimum of three years housekeeping experience with at least one year in a supervisory role.
• Excellent verbal and written communication skills with guests and team.
• Strong organizational and time-management skills with attention to detail.
• Proficient in basic computer skills and housekeeping management software.
• Ability to stand, walk, lift up to 15 lbs regularly and push/pull carts up to 250 lbs.
• Knowledge of federal, state and local regulations related to housekeeping and hospitality.

Responsibilities

• Lead and manage the housekeeping team to ensure timely and efficient cleaning of rooms and public areas.
• Coordinate daily housekeeping operations including VIP rooms, guest check-outs, and special requests.
• Review and confirm daily room cleaning and inspections meet company standards.
• Conduct regular inspections of rooms, public areas, and linen closets for quality.
• Address issues related to room cleanliness or maintenance promptly.
• Monitor and document room inspection results and provide corrective actions.
• Manage inventory of housekeeping supplies and linens; ensure adequate stock.
• Prepare and follow up on maintenance work orders for furnishings and fixtures.
• Assist in quarterly inventory of linens and supplies.
• Assist in training and orientation of new housekeeping staff.

Skills

Team Leadership

Coaching

Customer Service

Communication

Organizational Skills

Safety Compliance

Computer Skills

Education

High school diploma or equivalent

Tools

Housekeeping software

Job description

Ivy Hospitality seeks an Executive Housekeeper to lead the housekeeping team, ensuring exceptional cleanliness and guest comfort in guest rooms and public areas. The role emphasizes strong leadership, adherence to safety standards, and coordination with other hotel departments to deliver outstanding service.

Responsibilities include supervising daily operations, inspecting rooms, managing supplies, and coaching staff to uphold Ivy Hospitality’s standards and policies.