Executive Housekeeper: Hotel Ops & Guest Experience

Hyatt Hotels Corporation; New York (NY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Hyatt is seeking an Executive Housekeeper to oversee the housekeeping department in a large hotel, ensuring exceptional cleanliness of guest rooms, public areas, and back-of-house spaces in alignment with Hyatt's brand standards. You will lead a team, manage laundry operations, and work to meet guest and owner expectations while supporting corporate strategies.

Ideally holding a hospitality degree with at least two years of Housekeeping Manager experience at a large operation, strong problem

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Housekeeping Manager in larger operation.
• Good problem solving, administrative and interpersonal skills are a must.

Responsibilities

• Ensure efficient running of the housekeeping department in line with Hyatt's strategies and standards.
• Manage cleanliness of guest rooms, public areas, back-of-house areas, and laundry operations.
• Oversee staff, training, scheduling, and guest/owner expectations.

Skills

Problem solving

Administrative skills

Interpersonal skills

Education

University degree or diploma in Hospitality or Tourism management

Job description

Hyatt is seeking an Executive Housekeeper to oversee the housekeeping department in a large hotel, ensuring exceptional cleanliness of guest rooms, public areas, and back-of-house spaces in alignment with Hyatt's brand standards. You will lead a team, manage laundry operations, and work to meet guest and owner expectations while supporting corporate strategies.

Ideally holding a hospitality degree with at least two years of Housekeeping Manager experience at a large operation, strong problem