Executive Housekeeper

Hyatt Tampa; Tampa (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Hyatt Tampa is seeking an Executive Housekeeper to lead daily housekeeping operations in a busy downtown hotel. You will manage staffing, training, and performance, ensuring rooms and public areas meet the highest cleanliness standards while controlling inventory and labor costs.

The role requires 3–5 years in housekeeping with at least 2 years in a supervisory capacity, and experience with PM systems like OnQ, Opera, or HotSOS is preferred.

Qualifications

• High school diploma or equivalent required.
• Associate or bachelor's degree in Hospitality Management or related field preferred.

Responsibilities

• Direct and oversee daily housekeeping operations, ensuring guest rooms and public spaces meet brand cleanliness standards.
• Manage hiring, training, scheduling, and performance evaluations for housekeeping staff.
• Conduct regular room and public area inspections for quality assurance.
• Maintain inventory of linens, supplies, and equipment; oversee ordering and cost control.
• Monitor departmental labor, productivity, and budget adherence.
• Collaborate with Front Office and Maintenance to ensure efficient room readiness.
• Respond promptly to guest concerns and service requests and resolve issues professionally.
• Ensure compliance with company policies, brand standards, and safety regulations.
• Implement and maintain housekeeping procedures, checklists, and operational standards.
• Participate in management meetings and provide operational reporting as required.

Skills

Leadership

Communication

Organizational skills

Time management

OSHA safety knowledge

Microsoft Office

Labor cost control

Inventory management

Flexibility (weekends/holidays)

Education

High school diploma or equivalent

Associate or bachelor's degree in Hospitality Management or related field

Tools

OnQ

Opera

HotSOS

Job description

230 rooms | 2,299 sq. ft. meeting/event space Amenities: pet-friendly accommodations, free breakfast for members, a Peloton-equipped fitness center, onsite dining at Corazon Bar & Restaurant. Located in downtown Tampa, this modern property sits in a high-growth corridor, offering the opportunity to lead brand-forward operations in a dynamic urban market. The Hyatt House and Hyatt Place are co-located spanning transient and extended-stay segments, making it an ideal setting for leaders who excel in hybrid operational models. The Executive Housekeeper oversees all housekeeping operations to ensure the highest levels of cleanliness, organization, safety, and guest satisfaction. This role manages staffing, training, and productivity; maintains supply and linen inventories; ensures compliance with brand and company standards; and partners with other hotel departments to deliver an exceptional guest experience.

JOB DESCRIPTION

Job Title: Executive Housekeeper Departments: Housekeeping Supervision Exercised: Housekeeping Department Supervision Received: General Manager

MINIMUM REQUIREMENTS

Education:

• High school diploma or equivalent required.
• Associate or bachelor's degree in Hospitality Management or related field preferred.

Experience:

• Minimum 3-5 years of housekeeping experience in a hotel or resort environment.
• Minimum 2 years in a supervisory or management role required.
• Experience with property management or housekeeping systems (OnQ, Opera, HotSOS, or similar) preferred.

Skills & Knowledge:

• Strong leadership and team development skills.
• Excellent communication and interpersonal abilities.
• Exceptional organizational and time management skills.
• Knowledge of cleaning procedures, chemical handling, and OSHA safety standards.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to analyze productivity, manage labor costs, and control inventory levels.
• Flexibility to work varying schedules, including weekends and holidays.

Job Duties & Responsibilities

• Direct and oversee daily housekeeping operations, ensuring guest rooms and public spaces meet brand cleanliness standards.
• Manage hiring, training, scheduling, and performance evaluations for housekeeping staff.
• Conduct regular room and public area inspections for quality assurance.
• Maintain inventory of linens, supplies, and equipment; oversee ordering and cost control.
• Monitor departmental labor, productivity, and budget adherence.
• Collaborate with Front Office and Maintenance to ensure efficient room readiness.
• Respond promptly to guest concerns and service requests and resolve issues professionally.
• Ensure compliance with company policies, brand standards, and safety regulations.
• Implement and maintain housekeeping procedures, checklists, and operational standards.
• Participate in management meetings and provide operational reporting as required.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.