Executive Housekeeper - Hotel Operations Leader

Hyatt Tampa; Tampa (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Hyatt Tampa is seeking an Executive Housekeeper to lead daily housekeeping operations in a busy downtown hotel. You will manage staffing, training, and performance, ensuring rooms and public areas meet the highest cleanliness standards while controlling inventory and labor costs.

The role requires 3–5 years in housekeeping with at least 2 years in a supervisory capacity, and experience with PM systems like OnQ, Opera, or HotSOS is preferred.

Qualifications

• High school diploma or equivalent required.
• Associate or bachelor's degree in Hospitality Management or related field preferred.

Responsibilities

• Direct and oversee daily housekeeping operations, ensuring guest rooms and public spaces meet brand cleanliness standards.
• Manage hiring, training, scheduling, and performance evaluations for housekeeping staff.
• Conduct regular room and public area inspections for quality assurance.
• Maintain inventory of linens, supplies, and equipment; oversee ordering and cost control.
• Monitor departmental labor, productivity, and budget adherence.
• Collaborate with Front Office and Maintenance to ensure efficient room readiness.
• Respond promptly to guest concerns and service requests and resolve issues professionally.
• Ensure compliance with company policies, brand standards, and safety regulations.
• Implement and maintain housekeeping procedures, checklists, and operational standards.
• Participate in management meetings and provide operational reporting as required.

Skills

Leadership

Communication

Organizational skills

Time management

OSHA safety knowledge

Microsoft Office

Labor cost control

Inventory management

Flexibility (weekends/holidays)

Education

High school diploma or equivalent

Associate or bachelor's degree in Hospitality Management or related field

Tools

OnQ

Opera

HotSOS

Job description

Hyatt Tampa is seeking an Executive Housekeeper to lead daily housekeeping operations in a busy downtown hotel. You will manage staffing, training, and performance, ensuring rooms and public areas meet the highest cleanliness standards while controlling inventory and labor costs.

The role requires 3–5 years in housekeeping with at least 2 years in a supervisory capacity, and experience with PM systems like OnQ, Opera, or HotSOS is preferred.