Executive Housekeeper

Courtyard Statesville Mooresville Lake Norma; Statesville (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Courtyard Statesville Mooresville Lake Norman in Statesville, NC is seeking an Executive Housekeeper to oversee housekeeping operations and lead a team to maintain high cleanliness standards and guest satisfaction.

You will supervise daily activities, train staff, manage inventory, and collaborate with other departments to ensure seamless guest experiences. Weekend and holiday flexibility is required to maintain service levels across the hotel.

Qualifications

• Prior experience in a housekeeping leadership role.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently and as part of a team.
• Willingness to work weekends and holidays as needed.

Responsibilities

• Supervising and coordinating the daily activities of the housekeeping staff.
• Inspecting guest rooms, public areas, and back-of-house areas to ensure cleanliness standards are met.
• Training and developing housekeeping staff to uphold quality standards.
• Managing inventory and ordering supplies as needed.
• Conducting performance evaluations and providing feedback to team members.
• Collaborating with other departments to ensure seamless guest experiences.

Skills

Housekeeping leadership

Communication

Organizational skills

Time management

Teamwork

Flexibility

Job description

Join Our Team at Courtyard Statesville Mooresville Lake Norman!

Are you passionate about providing exceptional hospitality and creating a welcoming environment for guests? Do you have a keen eye for detail and a natural ability to lead a team to success? If so, we are looking for an experienced Executive Housekeeper to join our team at Courtyard Statesville Mooresville Lake Norman in Statesville, NC.

About the Role:

As the Executive Housekeeper, you will play a crucial role in ensuring the cleanliness and overall guest satisfaction of our hotel. You will be responsible for overseeing the housekeeping operations, managing a team of housekeeping staff, and maintaining high standards of cleanliness throughout the property. Your attention to detail and commitment to excellence will be key in creating a positive guest experience.

Key Responsibilities:

• Supervising and coordinating the daily activities of the housekeeping staff
• Inspecting guest rooms, public areas, and back-of-house areas to ensure cleanliness standards are met
• Training and developing housekeeping staff to uphold quality standards
• Managing inventory and ordering supplies as needed
• Conducting performance evaluations and providing feedback to team members
• Collaborating with other departments to ensure seamless guest experiences

Qualifications:

• Prior experience in a housekeeping leadership role
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Ability to work independently and as part of a team
• Flexibility to work weekends and holidays as needed

About Us:

Located in the heart of Statesville, NC, Courtyard Statesville Mooresville Lake Norman offers modern accommodations and convenient amenities for both business and leisure travelers. Our hotel features spacious guest rooms, on-site dining options, a fitness center, and a seasonal outdoor pool. Whether guests are visiting for work or relaxation, we strive to provide a comfortable and enjoyable stay for every visitor.