Executive Housekeeper

The Crescent Hotels Group; New York (NY); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

401K matching

Flexible scheduling

Employee discounts

Job summary

The Crescent Hotels Group in New York is seeking an Executive Housekeeper to lead our housekeeping department at NoMo in SoHo. You will hire, train, and supervise staff, ensuring top-tier cleanliness and guest satisfaction across guest rooms and public spaces.

You will also manage budgets, monitor inventory, and produce reports to support financial forecasts. The role requires 3+ years in similar hotel positions, and experience managing a unionized workforce.

Qualifications

• 3+ years prior experience in a similar hotel position.
• Prior experience managing a unionized workforce.
• Excellent communication and leadership skills.
• Attention to detail and guest satisfaction.

Responsibilities

• Hire, lead and supervise housekeeping and laundry staff, ensuring quality service in rooms and public areas.
• Provide clear direction, plan, organize and monitor staff activities to meet quality standards.
• Manage finances of housekeeping and laundry operations including budget and inventory controls; analyze data and produce reports.
• Adjust staffing and resources to achieve guest satisfaction with efficient operating costs.

Skills

Communication skills

Leadership

Job description

Description

Tucked away at 9 Crosby, NoMo is a hidden gem just steps from the excitement that the streets of New York have to offer. Inspired by the neighborhood, NoMo represents an intrigue for the nostalgic + modern. Our building is a curated collection of vintage and contemporary art, illustrating the eclectic mix of those who made SoHo what it is today.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We are looking for our next great team member to join our management team and lead our Housekeeping Department. We are committed to providing you with:

• Highly competitive wages - Salary Range $95,000.00 - $105,000.00 Annually


• An exceptional benefit plan for eligible associates & your family members


• 401K matching program for eligible associates


• Flexible scheduling to allow you to focus on what is important to you


• Discounts with our Crescent managed properties in North America for you & your family

  members.

Here is what you will be doing each day:

As the Executive Housekeeper, you will be hiring and leading the Housekeeping staff to ensure excellent quality of service to our guests. You will provide clear direction in assigning and instructing housekeeping and laundry staff in details of work, plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.

Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation of the department. Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and monitor house count and make staffing adjustments accordingly.

Does this sound like you?

You have at least 3+ years prior experience in a similar hotel position. Prior experience managing a unionized workforce. You have excellent communication and leadership skills. You take pride in providing excellent service and high level of cleanliness of the rooms for our guests and have a great attention to detail. You have a passion for our industry and for provide quality of service to our customers. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life.

Our differences are what make us great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Qualifications

Prior experience in a similar hotel position.

Motivations

• Preferred

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

• Required

  3 years:

  Prior experience in a similar hotel position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts