Executive Housekeeper

E.M.A. Hospitality; Lisle (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off (PTO)

Hotel employee discount

Job summary

E.M.A. Hospitality is seeking an experienced Executive Housekeeper to lead housekeeping operations at our Lisle, IL property.

You will manage staff, ensure guest rooms and public areas meet the highest cleanliness standards, and drive guest satisfaction through strong organizational leadership and service excellence. The role requires 3-5 years in housekeeping management with supervisory experience, a focus on safety, inventory control, and cost-conscious operations.

Qualifications

• Leadership experience overseeing housekeeping teams.
• Strong communication and interpersonal abilities.
• Proficient in housekeeping operations and cleaning techniques.
• Familiar with inventory management and budgeting processes.

Responsibilities

• Oversee housekeeping staff, including room attendants and laundry attendants.
• Develop training programs and ensure staff follow cleaning procedures and safety protocols.
• Schedule tasks and ensure adequate staffing and resource use.
• Conduct regular inspections to meet cleanliness and brand standards.
• Address issues promptly and implement corrective actions.
• Monitor guest feedback and drive improvements in satisfaction.
• Manage inventory of cleaning supplies and linens with vendors.
• Assist in budget development and monitor expenses.

Skills

Staff leadership

Communication

Housekeeping operations

Inventory management

Budgeting

Education

Hospitality management degree

Job description

Position Overview

We are seeking an experienced and detail-oriented Executive Housekeeper to oversee the housekeeping operations at [Hotel Name] in [City, State]. The Executive Housekeeper will be responsible for managing the housekeeping staff, maintaining cleanliness and orderliness of guest rooms and public areas, and ensuring guest satisfaction. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a passion for delivering exceptional service.

Description

Position Overview

We are seeking an experienced and detail-oriented Executive Housekeeper to oversee the housekeeping operations at [Hotel Name] in [City, State]. The Executive Housekeeper will be responsible for managing the housekeeping staff, maintaining cleanliness and orderliness of guest rooms and public areas, and ensuring guest satisfaction. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a passion for delivering exceptional service.

Key Responsibilities

• Staff Management:
• Recruit, train, and supervise housekeeping staff, including room attendants, housepersons, and laundry attendants.
• Develop and implement training programs to ensure staff are knowledgeable about cleaning procedures, safety protocols, and guest service standards.
• Schedule and assign tasks to housekeeping staff, ensuring proper coverage and efficient use of resources.
• Quality Assurance:
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance with brand standards.
• Address any cleanliness or maintenance issues promptly and ensure corrective action is taken.
• Monitor guest feedback and implement improvements to enhance guest satisfaction.
• Inventory Management:
• Manage inventory of cleaning supplies, linens, and guest amenities, ensuring adequate stock levels at all times.
• Coordinate with suppliers and vendors to order supplies and negotiate favorable pricing.
• Maintain accurate records of inventory levels, usage, and expenses.
• Budget and Cost Control:
• Assist in developing the housekeeping department budget and monitor expenses to ensure adherence to budgetary guidelines.
• Implement cost-saving initiatives without compromising quality or service standards.
• Identify opportunities for operational efficiencies and process improvements.
• Safety and Compliance:
• Ensure compliance with all health, safety, and sanitation regulations and standards.
• Train staff on proper handling and disposal of hazardous materials and chemicals.
• Conduct regular safety training sessions and maintain a safe work environment for all employees.

Requirements

• High school diploma or equivalent; additional education in Hospitality Management or related field preferred.
• Minimum of 3-5 years of experience in housekeeping management, with at least 1-2 years in a supervisory or leadership role.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Proficiency in housekeeping operations and cleaning techniques.
• Familiarity with inventory management and budgeting processes.
• Ability to work flexible hours, including nights, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Retirement plan.
• Paid time off as per the hotel's policy outlined in the employee handbook.
• Professional development and career growth opportunities.

Compensation & Financial Incentives

• Base Salary Range: $45,000 – $60,000 per year. Final salary placement is determined by experience, skills, and qualifications.
• Performance Incentives: Eligible for performance-based incentive programs tied to individual and team goals.

Benefits & Perks

• Health & Wellness: Comprehensive medical, dental, and vision insurance coverage options.
• Paid Time Off (PTO): Accrued Paid Time Off (PTO) program for vacation, personal days, and illness, fully compliant with Illinois leave regulations.
• Retirement Savings: 401(k) retirement plan enrollment options to help secure your financial future.
• Travel Perks: Generous employee discount programs at partner hotels and affiliate properties worldwide.