Executive Host

Miami Valley Gaming; Lebanon (OH); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA/HSA

PTO

Life insurance

Bonus programs

Restaurant discounts

Referral program

Employee dining

Job summary

Miami Valley Gaming in Lebanon, Ohio, seeks an Executive Host to build lasting VIP relationships and promote repeat business for high-value guests. This full‑time role focuses on exceptional guest service, seamless experiences, and growth of the VIP player base.

You will collaborate with marketing and guest services, deliver on exceptional hospitality, and participate in events that enhance loyalty and drive revenue. Opportunities for career growth and comprehensive benefits are offered.

Qualifications

• VIP guest relations experience or skills.
• Strong sales and customer service mindset.
• Ability to build relationships with high-value clients.
• Excellent communication and hospitality focus.

Responsibilities

• Develop relationships with VIP guests to promote repeat business.
• Grow the VIP player base through personalized service and events.

Skills

VIP guest relations

Sales oriented

Relationship building

Customer service

Job description

GET LUCKY AND JOIN A WINNING TEAM

Miami Valley Gaming knows luck. We also know what it takes to build a winning team. As the premier gaming destination in the region, we are lucky to have the best associates to get the job done! If you are a dynamic, dependable, and guest focused individual, we would be lucky to have you.

GET LUCKY AND JOIN A WINNING TEAM

Miami Valley Gaming is looking for a sales oriented individual to join our Executive Host team. In this role, you would develop relationships with our VIP guests to promote repeat business and grow the VIP player base. Savvy interpersonal skills, professional demeanor and ability to think on your feet are critical success factors needed for this position.

AS OUR EXECUTIVE HOST we can offer great full-time benefits including medical, dental, optical, a flexible savings account (FSA), a health savings account (HSA), a dependent care savings account, a prescription discount card, very generous paid time off (PTO), company-paid life insurance, accident coverage, critical illness insurance, cancer insurance, deferred tuition, and a free financial counseling service. But that's not all! Our associates also enjoy great perks like 30% discounts at select restaurants, a $500 employee referral program, performance bonuses, discount programs, and an associate dining room stocked with free beverages, TVs, ping pong tables, a computer lab, and more!

About Miami Valley Gaming

As a "racino" with live racing and video lottery terminals, we know luck! We create special experiences one guest at a time and were recently voted "Luckiest Racino" by Casino Player Magazine. As the premier gaming destination in the region, we are lucky to have the best team of associates in the industry to get the job done. In keeping with our hospitality, our associate experience is very important to us here at Miami Valley Gaming.

We do our very best to make sure our racino associates know how valued they are and are proud to offer exceptional benefits. We also offer many career paths for our associates to move forward. The majority of our leadership team has been promoted from within the company. We have a dynamic work culture and incorporate FUN into each of our company events! Our associates also get to participate in various charitable activities to give back to our community.

A DAY IN THE LIFE AS AN EXECUTIVE HOST

As a full-time EXECUTIVE HOST, you are a valuable part of our MARKETING team. You help deliver the guest experience through helping to keep our guests safe and healthy. Offer your top tier players tickets to events like the Kentucky Derby, Bengals Football games, Cincinnati Reds Baseball games, and more! You are a can-do person who likes to keep busy and doesn't mind jumping in and help with other tasks whenever needed. You're happy that you're not stuck in a cubicle all day!

While you're self-motivated and able to work independently, you are a people person and also enjoy the camaraderie that's inherent in a tight-knit team. You are happy to take advantage of our excellent ON THE JOB training and are considering advancing in a hospitality career. But whatever the future holds, for now, you enjoy working in a fun and friendly environment where you are never bored, and time goes by quickly.

Qualifications For An Executive Host

• Ability to perform typical tasks required in an entertainment/guest service environment
• Ability to be on your feet for 8 hours at a time
• Ability to pass a background check or be eligible for a gaming license
• Customer service and hospitality skills