Gaming Host

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Paid time off

Wellness programs

Job summary

A leading entertainment company in Indiana is seeking a dynamic candidate to create a vibrant and engaging atmosphere for guests. The position requires an energetic demeanor, customer-hosting experience, and proficiency in common computer programs. Responsibilities include promoting events, developing relationships with VIP guests, and ensuring a positive environment. Ideal for candidates who thrive in fast-paced settings and enjoy helping others have fun. This role offers competitive benefits, including medical coverage and performance bonuses.

Qualifications

• Must be 21 or older.
• Must enjoy hosting others.
• Must communicate effectively with guests.

Responsibilities

• Foster a fun environment for guests.
• Promote property events via telemarketing.
• Develop relationships with VIP guests.

Skills

Outgoing attitude

Enthusiasm for hosting

Communication skills

Sales experience

Budget management

Education

High school diploma or GED

Tools

Salesforce

Casino marketing programs

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.

You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co‑workers.
• Responsible for promoting a positive influence in the community and participating in company‑sponsored events.
• Promote property events & promotions via telemarketing and other communication.
• Contact guests and/or send correspondence to invite them to enjoy amenities and/or to special events.
• Identify and develop professional relationships with established and potential VIP guests.
• Provide personal service to assigned VIP players, issuing complimentary based on player ratings as needed.
• Host on and off property entertainment for our guests, such as sporting events, dinners, and theaters.
• Communicate constantly with gaming operations and other Team Members.
• Follow all safety rules.
• Adhere to departmental quality standards.
• Maintain compliance with the regulatory rules, property standards and the company's system of Internal Controls and Sarbanes‑Oxley requirements.
• Work within the guidelines established by the company.
• Other duties, as needed.

Requirements

• Must be 21 or older.
• Must have high school diploma or GED equivalent.
• Must have an outgoing, energetic and enthusiastic attitude.
• Must enjoy hosting others.
• Must be comfortable initiating conversations and creating a fun environment with our guests.
• Must be proficient in common computer programs; prior experience with Salesforce or casino marketing programs is preferred.
• 3 years of sales, casino, management or hospitality experience preferred.
• Experience balancing a budget and understanding of profit margin growth preferred.
• Ability to communicate with internal and/or external guests.
• Multi‑lingual ability preferred.