Executive, Hospitality Strategy & Guest Experience

Levy Restaurants; Washington (District of Columbia); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Retirement Plan

Paid Parental Leave

Job summary

Levy Restaurants at Nationals Park is seeking a Vice President of Hospitality Strategy to lead development and execution of strategies that elevate guest experience, strengthen venue partnerships, and drive sustainable growth across operations.

You will translate guest, business, and operational insights into measurable results, partnering with Levy and venue leadership to align priorities with corporate objectives and financial targets.

Qualifications

• Bachelor’s degree in hospitality management, business administration, operations, finance, or a related field.
• Extensive professional experience in hospitality, food and beverage, sports and entertainment, venue operations, or a related industry.
• Demonstrated experience leading strategic initiatives across complex hospitality operations.
• Experience with financial planning, budgeting, forecasting, and performance analysis.
• Proficiency with Microsoft Office, including Excel, PowerPoint, Word, and Outlook.
• Experience interpreting operational, financial, sales, and guest-experience data.
• Experience managing large-scale hospitality programs or multi-department initiatives.

Responsibilities

• Leads hospitality strategy across the venue in partnership with Levy and venue leadership.
• Develops initiatives that strengthen guest experience, operational performance, and financial results.
• Analyzes business, guest, sales, and operational trends to identify opportunities for improvement.
• Partners with operations, culinary, premium, concessions, sales, finance, and other functional leaders.
• Builds strategic plans that align hospitality priorities with partner and business objectives.
• Identifies opportunities to grow revenue while maintaining operational feasibility and cost effectiveness.
• Establishes performance measures and evaluates progress against strategic objectives.
• Strengthens relationships with venue partners and key stakeholders.
• Guides change and improvement initiatives across hospitality operations.
• Supports Levy initiatives, standards, and expectations throughout the business.
• Evaluates guest and client feedback to identify opportunities that enhance the overall experience.
• Develops leadership capability and alignment around hospitality priorities.

Skills

Strategic leadership

Financial analysis

Data interpretation

Communication

Cross-functional collaboration

Education

Bachelor’s degree in hospitality management

Tools

Excel

PowerPoint

Word

Outlook

Job description

Levy Restaurants at Nationals Park is seeking a Vice President of Hospitality Strategy to lead development and execution of strategies that elevate guest experience, strengthen venue partnerships, and drive sustainable growth across operations.

You will translate guest, business, and operational insights into measurable results, partnering with Levy and venue leadership to align priorities with corporate objectives and financial targets.