Executive Head of Housekeeping & Laundry Operations

Rosewood Hotel Group; Kailua (HI); On-site; USD 110,000 - 135,000; Full time

Job summary

Rosewood Hotel Group in Kailua, Hawaii, seeks an Executive Housekeeper to oversee housekeeping and laundry operations for luxury properties. You will manage staff, budgets, training, and ensure outstanding guestroom cleanliness and service standards.

You will collaborate with Front Office, Engineering, and S&M teams to maintain inventory, control costs, and implement improvements while upholding OSHA and safety guidelines.

Qualifications

• Minimum two years’ experience as an Executive Housekeeper for a luxury or ultra-luxury hotel.
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
• Must be able to communicate in English with guests and co-workers to their understanding.
• Knowledge of public area management and laundry operations.
• Ability to manage payroll and keep budget controls.

Responsibilities

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Coordinate with Human Resources in establishing training methods and procedures for development of employees.
• Develop working schedules to meet peak end stock periods and always remain within the labor low requirements.
• Maintain a close payroll control.
• Keep a close liaison with Front Office to ascertain and meet anticipated guest check-in and check-out.
• Provide daily inspector of all areas to provide hotel standards and address necessary orders to correct shortcomings.
• Meet regularly with Engineering to ensure smooth flow of repair work.
• Keep good room and F&B linen inventory and assist with control of such.
• Prepare annual Housekeeping (FF&E) and Operating Equipment Budget in consultation with Management.
• Prepare annual Uniform Budget and controls maintenance and issuance of uniforms.

Skills

Attention to detail

Speed and accuracy

Teamwork

English communication

Payroll management

Budget control

Education

College degree

Job description

Rosewood Hotel Group in Kailua, Hawaii, seeks an Executive Housekeeper to oversee housekeeping and laundry operations for luxury properties. You will manage staff, budgets, training, and ensure outstanding guestroom cleanliness and service standards.

You will collaborate with Front Office, Engineering, and S&M teams to maintain inventory, control costs, and implement improvements while upholding OSHA and safety guidelines.