Executive Firm Operations & HR Leader

Acrnet; Redlands (CA); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

10 paid holidays per year

160 hours of paid time off annually

401(k) profit-sharing plan

Health, dental, and vision insurance

Group life insurance

Paid jury duty

Wellness program

Office closed December 24 – January 1

Job summary

Smith Marion & Co. is seeking an experienced Firm Administrator to lead internal operations and support executive leadership. You will partner with the CEO, CFO, COO and Principals to drive operational excellence, growth, and a strong firm culture.

The ideal candidate has 5+ years of progressive leadership in firm administration or professional services, with HR, IT, and facilities experience, and a proven ability to improve processes while maintaining client focus.

Qualifications

• Strong understanding of business operations, organizational leadership, employment compliance, and human resources management.
• Ability to manage multiple priorities and respond effectively in a fast-paced professional services environment.
• Ability to maintain professionalism, confidentiality, discretion, and sound judgment in a leadership role.
• Ability to communicate and collaborate with Principals, executive leadership, employees, vendors, and external stakeholders.
• Attention to detail with the ability to improve processes and drive accountability.
• Ability to lead cross-functional operational initiatives and hold teams accountable.

Responsibilities

• Serve as a strategic operational partner to the CEO, CFO, COO, and Principals while supporting firm-wide initiatives and planning.
• Oversee day-to-day firm operations across all office locations with scalability and accountability.
• Develop, implement, and improve operational systems, workflows, and administrative infrastructure.
• Manage firm resources including vendors, software platforms, insurance, leases, licenses, telecommunications, and related service agreements.
• Oversee operational reporting, billing coordination, compliance processes, and systems maintenance.
• Provide leadership and oversight of the HR function to support objectives, compliance, and employee experience.
• Supervise IT coordination and support firm-wide technology, cybersecurity, and infrastructure initiatives.
• Coordinate leadership meetings, firm events, and operational initiatives as needed.
• Handle special projects assigned by leadership.

Skills

Executive leadership

Operational leadership

People management

HR management

Cross-functional collaboration

Education

Bachelor's degree in Business Administration, Human Resources, Management, Accounting, or related field

Job description

Smith Marion & Co. is seeking an experienced Firm Administrator to lead internal operations and support executive leadership. You will partner with the CEO, CFO, COO and Principals to drive operational excellence, growth, and a strong firm culture.

The ideal candidate has 5+ years of progressive leadership in firm administration or professional services, with HR, IT, and facilities experience, and a proven ability to improve processes while maintaining client focus.